BirdDog Version 4.0

BirdDog™ Information Systems is pleased to announce the release of Version 4.0 of Remote Data Retrieval. This newest system, to which you automatically have access when you log into our host site, provides enhanced features that are certain to make you even more productive... such as a more streamlined and intuitive user interface, the ability for end-users to perform ad hoc changes to alarm settings, and layered administration. With layered administration, end-user organizations can assign BirdDog client administrators who, in turn, will be able to add/delete other enterprise users, set each user's rights (from read-only through full editing, including use of Demand Polling), reset user passwords, add/delete Morning Report recipients, and much more.

In addition to the BirdDog Remote Data Retrieval system functional enhancements, we've also deployed new security provisions to further complement our previously implemented use of an HTTPS website to provide full SSL encryption of your sensitive and proprietary information. These enhancements include the use of unique email addresses as User IDs, as well as stronger Password requirements with history restrictions and forced routine changes. As before, with just a single account User ID and Password, your log-in will provide direct access to all BirdDog SaaS (Software-as-a-Service) systems to which you have end-user rights. And as you add or remove systems from your user profile, the single sign-on process will automatically recognize those changes.

BirdDog Security Policy Change Alert

Security Policy Change Alert - For the enhanced security of BirdDog™ Information Systems users, effective November 11, 2013, User IDs will be unique email addresses and account password requirements will be strengthened. New passwords will need to be at least 8 characters in length and contain at least one each of the following characters: uppercase alphabetical; lowercase alphabetical; numeric; and “special” (such as @, &, _, #, etc.). At the appropriate time, you will be prompted during your BirdDog log-in to click on a webpage link that will provide more details and guide you through your password change process.

BirdDog System Support

  • Log-in and system support, including password resets, are available to customers on a 24x7 basis by calling, toll-free, 800-231-9741. During business hours (8:00 a.m. until 5:00 p.m. Central Time, Monday through Friday), your call will be directed to the appropriate technical support or customer service team member.

  • During non-business hours, callers will be presented with a main menu which includes an option to reach system support and, if appropriate, to mark your message as “urgent” for an expedited response. Non-urgent support calls will be returned the next business day.

  • System support requests or questions may also be submitted via e-mail to

Coastal Flow Measurement Companies
Proving the Value of Quality
Service Since 1974


Sales Meter Auditingthe Heart of Gas Sales Verification
Date: 8/26/2013

As the U.S. continues its unbridled ramp-up in oil and gas production, largely sparked by the many significant shale plays country-wide, the need for accurate measurement and reporting between the producer and purchaser grows ever more important.  Since the purchaser (typically, a pipeline company) is responsible for determining gas sales, a producer should provide for a check-and-balance by accounting for every BTU delivered.  When significant differences in measurement occur between the purchaser and producer, a gas audit is advisable.

The dictionary defines audit as an official examination of accounts and records.  In terms of gas measurement, an audit is an examination of reliable information concerning the past and present activities of a given well or lease station, for the purpose of correcting and/or improving the measurement and accounting process for all parties.

To properly evaluate a production station, the auditor needs access to all of the relevant measurement information.  This includes the definitions and measurement sections of the contract, test reports, meter inspection reports, gas analyses, check-meter records, original and edited (if any) data from the custody transfer station, and any other information that is available about the measurement station.  All of the data available to the original party responsible for measurement should be made available to the auditor.  The auditor, after a thorough analysis of the information, provides an independent determination of the value of the gas deliveries and receipts.

Auditing is a prudent business practice which can often produce a significant ROI.  Historically, such routine auditing provides a return of $4 in recovered volume adjustments for every $1 spent.  For further insights into gas measurement auditing, please refer to the whitepaper “Upstream Natural Gas Sales Verification” (download) which will also be presented at the 2013 American School of Gas Measurement Technology in Houston, September 16-19.

  “The important thing is to not stop questioning”

~ Albert Einstein, theoretical physicist and humanist

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Coastal Flow Measurement, Inc.
P.O. Box 58965 , Houston, TX, 77258-8965
Phone: 281.282.0622; Fax: 281.282.0792