BirdDog Version 4.0

BirdDog™ Information Systems is pleased to announce the release of Version 4.0 of Remote Data Retrieval. This newest system, to which you automatically have access when you log into our host site, provides enhanced features that are certain to make you even more productive... such as a more streamlined and intuitive user interface, the ability for end-users to perform ad hoc changes to alarm settings, and layered administration. With layered administration, end-user organizations can assign BirdDog client administrators who, in turn, will be able to add/delete other enterprise users, set each user's rights (from read-only through full editing, including use of Demand Polling), reset user passwords, add/delete Morning Report recipients, and much more.

In addition to the BirdDog Remote Data Retrieval system functional enhancements, we've also deployed new security provisions to further complement our previously implemented use of an HTTPS website to provide full SSL encryption of your sensitive and proprietary information. These enhancements include the use of unique email addresses as User IDs, as well as stronger Password requirements with history restrictions and forced routine changes. As before, with just a single account User ID and Password, your log-in will provide direct access to all BirdDog SaaS (Software-as-a-Service) systems to which you have end-user rights. And as you add or remove systems from your user profile, the single sign-on process will automatically recognize those changes.

BirdDog Security Policy Change Alert

Security Policy Change Alert - For the enhanced security of BirdDog™ Information Systems users, effective November 11, 2013, User IDs will be unique email addresses and account password requirements will be strengthened. New passwords will need to be at least 8 characters in length and contain at least one each of the following characters: uppercase alphabetical; lowercase alphabetical; numeric; and “special” (such as @, &, _, #, etc.). At the appropriate time, you will be prompted during your BirdDog log-in to click on a webpage link that will provide more details and guide you through your password change process.

BirdDog System Support

  • Log-in and system support, including password resets, are available to customers on a 24x7 basis by calling, toll-free, 800-231-9741. During business hours (8:00 a.m. until 5:00 p.m. Central Time, Monday through Friday), your call will be directed to the appropriate technical support or customer service team member.

  • During non-business hours, callers will be presented with a main menu which includes an option to reach system support and, if appropriate, to mark your message as “urgent” for an expedited response. Non-urgent support calls will be returned the next business day.

  • System support requests or questions may also be submitted via e-mail to BirdDogSystemSupport@birddog.coastalflow.com

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News


Its Summer North of the Equatorand the Heat is On!
Date: 7/19/2013

It’s Summer North of the Equator…and the Heat is On!

Whether or not you attribute it to global warming, we’re again experiencing record heat across our country.  Accordingly, we feel that it’s extremely important to remind our families, friends, and colleagues just how dangerous heat illnesses can be as well as how you can recognize and prevent heat related incidents.
 
As you know, the human body primarily cools itself by sweating and having that sweat evaporate.  If sweating is not enough to meet the cooling demands of the body, heat-related illness can occur.  These encompass a variety of conditions with minor symptoms, such as prickly heat or heat rash, progressing to heat cramps, heat exhaustion, and, finally, to heat stroke…a serious, life threatening condition.
 
If you are working in a hot environment, it’s crucial to know the symptoms of heat exhaustion and heat stroke.  With heat exhaustion, individuals tend to have symptoms such as profuse sweating, weakness, muscle cramps, headache, nausea, and vomiting.  If these symptoms occur, find a cool place to rest and maintain proper hydration with water, electrolyte solutions, or sports drinks.  If vomiting or nausea prevents rehydration, seek medical attention immediately.
 
Heat stroke, on the other hand, is a serious progression from heat exhaustion.  The medical definition of heat stroke is a core body temperature greater than 105 °F.  Symptoms include those of heat exhaustion in addition to a lack of sweating, confusion, disorientation or staggering, seizures, and fainting.  If you suspect someone has heat stroke, immediately call 911 or quickly transport the person to a hospital.  Heat stroke can be fatal.  To treat the symptoms of heat stroke, please refer to the very informative article found at the following link: http://www.webmd.com/a-to-z-guides/heat-stroke-symptoms-and-treatment.
 
Remember, your health and safety is vitally important!  Stay cool…and be safe!

 

“The safety of the people shall be the highest law.”  Marcus Tullius Cicero

 



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Coastal Flow Measurement, Inc.
P.O. Box 58965 , Houston, TX, 77258-8965
Phone: 800.231.9741; Fax: 281.282.0792