BirdDog Version 4.0

BirdDog™ Information Systems is pleased to announce the release of Version 4.0 of Remote Data Retrieval. This newest system, to which you automatically have access when you log into our host site, provides enhanced features that are certain to make you even more productive... such as a more streamlined and intuitive user interface, the ability for end-users to perform ad hoc changes to alarm settings, and layered administration. With layered administration, end-user organizations can assign BirdDog client administrators who, in turn, will be able to add/delete other enterprise users, set each user's rights (from read-only through full editing, including use of Demand Polling), reset user passwords, add/delete Morning Report recipients, and much more.

In addition to the BirdDog Remote Data Retrieval system functional enhancements, we've also deployed new security provisions to further complement our previously implemented use of an HTTPS website to provide full SSL encryption of your sensitive and proprietary information. These enhancements include the use of unique email addresses as User IDs, as well as stronger Password requirements with history restrictions and forced routine changes. As before, with just a single account User ID and Password, your log-in will provide direct access to all BirdDog SaaS (Software-as-a-Service) systems to which you have end-user rights. And as you add or remove systems from your user profile, the single sign-on process will automatically recognize those changes.

BirdDog Security Policy Change Alert

Security Policy Change Alert - For the enhanced security of BirdDog™ Information Systems users, effective November 11, 2013, User IDs will be unique email addresses and account password requirements will be strengthened. New passwords will need to be at least 8 characters in length and contain at least one each of the following characters: uppercase alphabetical; lowercase alphabetical; numeric; and “special” (such as @, &, _, #, etc.). At the appropriate time, you will be prompted during your BirdDog log-in to click on a webpage link that will provide more details and guide you through your password change process.

BirdDog System Support

  • Log-in and system support, including password resets, are available to customers on a 24x7 basis by calling, toll-free, 800-231-9741. During business hours (8:00 a.m. until 5:00 p.m. Central Time, Monday through Friday), your call will be directed to the appropriate technical support or customer service team member.

  • During non-business hours, callers will be presented with a main menu which includes an option to reach system support and, if appropriate, to mark your message as “urgent” for an expedited response. Non-urgent support calls will be returned the next business day.

  • System support requests or questions may also be submitted via e-mail to

Coastal Flow Measurement Companies
Proving the Value of Quality
Service Since 1974


Leverage the Internet for Integrated Measurement
Date: 8/30/2012

While the Internet has brought considerable bottom-line benefits to the B2B world for many years, there are still significant efficiencies and ROI opportunities available today. Those who are involved with hydrocarbon gas and liquid measurement readily understand that information collection, consolidation, processing, and exchange are simple yet powerful components of a fully integrated measurement process…and the Internet is a fundamental resource for this approach.

With ever-increasing bandwidth for Internet access, whether from a corporate network or mobile device, and the continued advancement of security provisions such as encryption and VPNs (Virtual Private Networks), measurement information can be readily moved and shared with confidence. As an example, once raw operational data has been collected and processed, or samples obtained and analyzed in the lab, this information may be made available to employees across an organization and to entitled third parties. And the most accessible foundation for such information dissemination and sharing is, of course, the Internet.

Further facilitating this information delivery model is the rapid growth and acceptance of SaaS (Software as a Service), which provides a means for hosting information and applications that can be accessed through a simple web browser, and with significantly reduced IT hardware, software, and support requirements. By combining the strengths of integrated measurement processes with SaaS functionality, timely and cost-effective information development as well as dissemination is available to organizations of all sizes and complexities. Pilot-scale or proof-of-concept evaluations of this approach typically lead to broad acceptance and demonstrable bottom-line benefits.

"Those who do not move do not notice their chains."
~ Rosa Luxemburg, Russian-German political theorist, economist and revolutionary


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Coastal Flow Measurement, Inc.
P.O. Box 58965 , Houston, TX, 77258-8965
Phone: 281.282.0622; Fax: 281.282.0792