BirdDog Version 4.0

BirdDog™ Information Systems is pleased to announce the release of Version 4.0 of Remote Data Retrieval. This newest system, to which you automatically have access when you log into our host site, provides enhanced features that are certain to make you even more productive... such as a more streamlined and intuitive user interface, the ability for end-users to perform ad hoc changes to alarm settings, and layered administration. With layered administration, end-user organizations can assign BirdDog client administrators who, in turn, will be able to add/delete other enterprise users, set each user's rights (from read-only through full editing, including use of Demand Polling), reset user passwords, add/delete Morning Report recipients, and much more.

In addition to the BirdDog Remote Data Retrieval system functional enhancements, we've also deployed new security provisions to further complement our previously implemented use of an HTTPS website to provide full SSL encryption of your sensitive and proprietary information. These enhancements include the use of unique email addresses as User IDs, as well as stronger Password requirements with history restrictions and forced routine changes. As before, with just a single account User ID and Password, your log-in will provide direct access to all BirdDog SaaS (Software-as-a-Service) systems to which you have end-user rights. And as you add or remove systems from your user profile, the single sign-on process will automatically recognize those changes.

BirdDog Security Policy Change Alert

Security Policy Change Alert - For the enhanced security of BirdDog™ Information Systems users, effective November 11, 2013, User IDs will be unique email addresses and account password requirements will be strengthened. New passwords will need to be at least 8 characters in length and contain at least one each of the following characters: uppercase alphabetical; lowercase alphabetical; numeric; and “special” (such as @, &, _, #, etc.). At the appropriate time, you will be prompted during your BirdDog log-in to click on a webpage link that will provide more details and guide you through your password change process.

BirdDog System Support

  • Log-in and system support, including password resets, are available to customers on a 24x7 basis by calling, toll-free, 800-231-9741. During business hours (8:00 a.m. until 5:00 p.m. Central Time, Monday through Friday), your call will be directed to the appropriate technical support or customer service team member.

  • During non-business hours, callers will be presented with a main menu which includes an option to reach system support and, if appropriate, to mark your message as “urgent” for an expedited response. Non-urgent support calls will be returned the next business day.

  • System support requests or questions may also be submitted via e-mail to

Coastal Flow Measurement Companies
Proving the Value of Quality
Service Since 1974


Hurricane Preparedness
Date: 7/26/2012

Hurricane season is here, and these storms can bring heavy wind and rain, potential flooding and tornados, and the possibility of extended electrical outages and damages to roads, bridges, and buildings. By having a specific plan for hurricane season, you can be ready for a major storm or evacuation. Here are some important tips when preparing your business and your family for a possible hurricane strike:
  • Personal Preparation — Your plans should cover preparations, evacuation, and response. For your family, be sure that everyone knows evacuation routes and designate a shelter destination in case you’re separated. For employees, make sure they’re well informed of your emergency plan and understand the necessary precautions.
  • Facility Preparation — Personally, make a list of valuables and documents in your home, and a video inventory can be particularly helpful. Be sure that all valuables are moved away from doors and windows or otherwise protected. At your business, be certain that your Disaster Recovery and Business Continuity (DR/BC) plans are up-to-date and include resources to protect data while ensuring minimal systems downtime even in the event of a major outage.
  • Supplies — Prepare a list of supplies that you’ll need to ride out a major storm and gather those items well in advance. Supplies to protect your business, home, and family should include first-aid kits, flashlights, plenty of batteries, non-perish- able food, and bottled water. For more list suggestions, follow this link:
  • Stay Informed — Follow the weather reports. If a storm is forecast to head your way, start preparing and invest in battery operated radios to stay informed. If authorities call for an evacuation, plan for a prompt departure in case there’s flooding or heavy traffic on evacuation routes.
Ultimately, safety should be your top priority. While hurricanes are uncontrollable, planning is essential for ensuring that your home, family, and business are protected. More valuable information is available on the web through FEMA ( and the National Hurricane Center (
“It wasn’t raining when Noah built the ark.”
~ Howard Ruff


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Coastal Flow Measurement, Inc.
P.O. Box 58965 , Houston, TX, 77258-8965
Phone: 281.282.0622; Fax: 281.282.0792