BirdDog Version 4.0

BirdDog™ Information Systems is pleased to announce the release of Version 4.0 of Remote Data Retrieval. This newest system, to which you automatically have access when you log into our host site, provides enhanced features that are certain to make you even more productive... such as a more streamlined and intuitive user interface, the ability for end-users to perform ad hoc changes to alarm settings, and layered administration. With layered administration, end-user organizations can assign BirdDog client administrators who, in turn, will be able to add/delete other enterprise users, set each user's rights (from read-only through full editing, including use of Demand Polling), reset user passwords, add/delete Morning Report recipients, and much more.

In addition to the BirdDog Remote Data Retrieval system functional enhancements, we've also deployed new security provisions to further complement our previously implemented use of an HTTPS website to provide full SSL encryption of your sensitive and proprietary information. These enhancements include the use of unique email addresses as User IDs, as well as stronger Password requirements with history restrictions and forced routine changes. As before, with just a single account User ID and Password, your log-in will provide direct access to all BirdDog SaaS (Software-as-a-Service) systems to which you have end-user rights. And as you add or remove systems from your user profile, the single sign-on process will automatically recognize those changes.

BirdDog Security Policy Change Alert

Security Policy Change Alert - For the enhanced security of BirdDog™ Information Systems users, effective November 11, 2013, User IDs will be unique email addresses and account password requirements will be strengthened. New passwords will need to be at least 8 characters in length and contain at least one each of the following characters: uppercase alphabetical; lowercase alphabetical; numeric; and “special” (such as @, &, _, #, etc.). At the appropriate time, you will be prompted during your BirdDog log-in to click on a webpage link that will provide more details and guide you through your password change process.

BirdDog System Support

  • Log-in and system support, including password resets, are available to customers on a 24x7 basis by calling, toll-free, 800-231-9741. During business hours (8:00 a.m. until 5:00 p.m. Central Time, Monday through Friday), your call will be directed to the appropriate technical support or customer service team member.

  • During non-business hours, callers will be presented with a main menu which includes an option to reach system support and, if appropriate, to mark your message as “urgent” for an expedited response. Non-urgent support calls will be returned the next business day.

  • System support requests or questions may also be submitted via e-mail to BirdDogSystemSupport@birddog.coastalflow.com

Coastal Flow Measurement Companies
Proving the Value of Quality
Service Since 1974

News


Meter Proving vs. Meter Testing What's the Difference?
Date: 12/31/2011

Meter Proving vs. Meter Testing — What’s the Difference?
 
The terms “meter proving” and “meter testing” are often used interchangeably, but, for the record, the difference between proving and testing a meter is both substantial and important to know.

“Meter proving” is a procedure for determining a correction factor (i.e., a meter factor) to adjust the measured quantities for inaccuracies due to installation and operational influences. Meter proving is accomplished by comparing the service meter to a certified prover (master meter, dynamic or tank prover) which is traceable to a national metrology institute such as NIST. Proving is very common for liquid hydrocarbon metering and especially for pipeline custody transfer. Special prover connections are required at the metering station to allow simultaneous measurement of the fluid in both devices.

“Meter testing” in natural gas orifice measurement usually entails a visual inspection of the equipment for leaks or installation deficiencies; inspecting the orifice plate; and, as necessary, calibrating the temperature, static pressure, and differential pressure sensors. While other tests may be performed, such as for determining gas quality, meter testing never involves comparing the volume measured to a primary reference device (i.e., a prover) in the field. Occasionally, orifice meters are transported off-site for verification to primary reference devices in laboratory-type facilities, but this testing is costly and rarely able to duplicate the field elements which impact meter accuracy.

Because “meter testing” does not provide complete verification or estimation of the inaccuracy of the volume measured, a periodic complete inspection of the primary device (both meter run and orifice fitting), to confirm compliance with API 14.3 / AGA Report No. 3 specifications, is essential to help ensure overall measurement accuracy.

 
All the proof of a pudding is in the eating.” ~ William Camden, 1605



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Coastal Flow Measurement, Inc.
P.O. Box 58965 , Houston, TX, 77258-8965
Phone: 800.231.9741; Fax: 281.282.0792