BirdDog Version 4.0

BirdDog™ Information Systems is pleased to announce the release of Version 4.0 of Remote Data Retrieval. This newest system, to which you automatically have access when you log into our host site, provides enhanced features that are certain to make you even more productive... such as a more streamlined and intuitive user interface, the ability for end-users to perform ad hoc changes to alarm settings, and layered administration. With layered administration, end-user organizations can assign BirdDog client administrators who, in turn, will be able to add/delete other enterprise users, set each user's rights (from read-only through full editing, including use of Demand Polling), reset user passwords, add/delete Morning Report recipients, and much more.

In addition to the BirdDog Remote Data Retrieval system functional enhancements, we've also deployed new security provisions to further complement our previously implemented use of an HTTPS website to provide full SSL encryption of your sensitive and proprietary information. These enhancements include the use of unique email addresses as User IDs, as well as stronger Password requirements with history restrictions and forced routine changes. As before, with just a single account User ID and Password, your log-in will provide direct access to all BirdDog SaaS (Software-as-a-Service) systems to which you have end-user rights. And as you add or remove systems from your user profile, the single sign-on process will automatically recognize those changes.

BirdDog Security Policy Change Alert

Security Policy Change Alert - For the enhanced security of BirdDog™ Information Systems users, effective November 11, 2013, User IDs will be unique email addresses and account password requirements will be strengthened. New passwords will need to be at least 8 characters in length and contain at least one each of the following characters: uppercase alphabetical; lowercase alphabetical; numeric; and “special” (such as @, &, _, #, etc.). At the appropriate time, you will be prompted during your BirdDog log-in to click on a webpage link that will provide more details and guide you through your password change process.

BirdDog System Support

  • Log-in and system support, including password resets, are available to customers on a 24x7 basis by calling, toll-free, 800-231-9741. During business hours (8:00 a.m. until 5:00 p.m. Central Time, Monday through Friday), your call will be directed to the appropriate technical support or customer service team member.

  • During non-business hours, callers will be presented with a main menu which includes an option to reach system support and, if appropriate, to mark your message as “urgent” for an expedited response. Non-urgent support calls will be returned the next business day.

  • System support requests or questions may also be submitted via e-mail to BirdDogSystemSupport@birddog.coastalflow.com

Coastal Flow Measurement Companies
BirdDog Remote Data Retrieval Service
Proving the Value of Quality
Service Since 1974

News


Coastal Flow Celebrates the Retirement of Gary Menzel & Tony Mazac
Date: 3/15/2019

On March 13, 2019, the Coastal Flow Measurement family gathered at the Bay Oaks Country Club in Houston to celebrate the retirement of long-time employees Gary Menzel and Tony Mazac.  The dinner event included current and former coworkers, some special guests, numerous remembrances, and an especially entertaining version of the game show Jeopardy!
 
Gary Menzel joined Coastal Flow following his graduation from Rice University as a National Merit Scholar in 1978 with degrees in Mathematics and Physics.  He quickly advanced along a technical career path to his current position as Senior Vice President of Technical Services.  Gary has made many significant contributions to the oil and gas industry over his more than 40 years with Coastal Flow, including serving on key technical and standards-setting committees for the API, AGA, and others.  In addition to continuing to teach classes at such forums as the American School of Gas Measurement Technology (ASGMT) and the International School of Hydrocarbon Measurement (ISHM), Gary will work for the company as a consultant on special projects.
 
Prior to joining Coastal Flow in 2006, Tony Mazac attended the University of Houston where he studied Civil and Mechanical Engineering in preparation for working 35 years as a Measurement Specialist and Operations Manager in a family-owned business — American Flow Measurement Company.  Tony has worked in all phases of gas measurement, providing both technical and operational leadership, with an extremely pragmatic, hands-on approach to hydrocarbon measurement.  Among his many noteworthy contributions, Tony designed and oversaw construction of the company’s training center in Pasadena, and developed a comprehensive gas technician training program for employees, military veterans, and customers.
 
Company management joins with past and present employees, valued clients, industry partners, and friends of Coastal Flow Measurement in congratulating Gary and Tony.  Their outstanding career accomplishments have markedly advanced the measurement field while significantly contributing to the company’s growth and success in meeting customers’ needs.  Best wishes are extended to them both for much happiness in retirement!
 
To see photos of the event, please click here.



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Coastal Flow Measurement, Inc.
P.O. Box 58965 , Houston, TX, 77258-8965
Phone: 800.231.9741; Fax: 281.282.0792