BirdDog Version 4.0

BirdDog™ Information Systems is pleased to announce the release of Version 4.0 of Remote Data Retrieval. This newest system, to which you automatically have access when you log into our host site, provides enhanced features that are certain to make you even more productive... such as a more streamlined and intuitive user interface, the ability for end-users to perform ad hoc changes to alarm settings, and layered administration. With layered administration, end-user organizations can assign BirdDog client administrators who, in turn, will be able to add/delete other enterprise users, set each user's rights (from read-only through full editing, including use of Demand Polling), reset user passwords, add/delete Morning Report recipients, and much more.

In addition to the BirdDog Remote Data Retrieval system functional enhancements, we've also deployed new security provisions to further complement our previously implemented use of an HTTPS website to provide full SSL encryption of your sensitive and proprietary information. These enhancements include the use of unique email addresses as User IDs, as well as stronger Password requirements with history restrictions and forced routine changes. As before, with just a single account User ID and Password, your log-in will provide direct access to all BirdDog SaaS (Software-as-a-Service) systems to which you have end-user rights. And as you add or remove systems from your user profile, the single sign-on process will automatically recognize those changes.

BirdDog Security Policy Change Alert

Security Policy Change Alert - For the enhanced security of BirdDog™ Information Systems users, effective November 11, 2013, User IDs will be unique email addresses and account password requirements will be strengthened. New passwords will need to be at least 8 characters in length and contain at least one each of the following characters: uppercase alphabetical; lowercase alphabetical; numeric; and “special” (such as @, &, _, #, etc.). At the appropriate time, you will be prompted during your BirdDog log-in to click on a webpage link that will provide more details and guide you through your password change process.

BirdDog System Support

  • Log-in and system support, including password resets, are available to customers on a 24x7 basis by calling, toll-free, 800-231-9741. During business hours (8:00 a.m. until 5:00 p.m. Central Time, Monday through Friday), your call will be directed to the appropriate technical support or customer service team member.

  • During non-business hours, callers will be presented with a main menu which includes an option to reach system support and, if appropriate, to mark your message as “urgent” for an expedited response. Non-urgent support calls will be returned the next business day.

  • System support requests or questions may also be submitted via e-mail to BirdDogSystemSupport@birddog.coastalflow.com

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News


The Winner & Still Champ Orifice Meters for Natural Gas Measurement
Date: 10/23/2018

The primary means of measuring natural gas in North America is the orifice meter.  One of the reasons why this technology continues to be so prevalent is that orifice meters are extremely durable, accurate, and cost-effective.  While other types of meters (e.g., turbine, positive displacement, Coriolis, etc.) can also produce highly accurate results, when you expose them to the harsh conditions that are often found in the upstream and midstream segments of the oil and gas industry, it’s difficult to outperform and outlast the orifice meter.
 
Natural gas is produced, gathered, processed, and delivered to its final destination in the U.S. through a network of millions of miles of pipeline.  Orifice meters have long been used as the cash register for the business transactions that are based on measuring natural gas, and as a means to monitor distribution from the wellhead through myriad transmission lines.  Along the way, metering devices have to be very rugged to survive the extreme operational and environmental conditions that can exist.
 
From a measurement perspective, moving natural gas from the production site to the gathering system can present the greatest difficulties.  The gas is often produced with associated water, oil, and condensate, all of which can carry over into the measurement equipment in varying degrees.  And if separating those components weren’t challenging enough, contaminants such as paraffin, glycol from dehydration facilities, corrosion inhibitors, methanol, and sand, along with adverse operational conditions such as compressor-generated pulsation, complete the challenge.  There just aren’t many other measurement devices available that won’t be seriously impacted and potentially taken out of service in such an environment.
 
While these factors can create greater uncertainty in the measurement process, the primary device of an orifice meter station seldom needs replacement; it is usually very capable of providing accurate and accountable flow data once these problems have been suitably addressed.  This is not to suggest that there aren’t alternate meter types which should be considered when designing your overall hydrocarbon measurement processes.  But this is a very good reminder why orifice meters have been around for so long in our industry.  For those who are interested in learning more about upstream gas sales verification via orifice measurement, please click here.  And for additional insights and guidance in selecting your measurement equipment and methodologies, be sure to consult with your company’s measurement experts, whether in-house or third-party.
 
"The only source of knowledge is experience."
~ Albert Einstein, theoretical physicist and humanist



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Coastal Flow Measurement, Inc.
P.O. Box 58965 , Houston, TX, 77258-8965
Phone: 800.231.9741; Fax: 281.282.0792