BirdDog Version 4.0

BirdDog™ Information Systems is pleased to announce the release of Version 4.0 of Remote Data Retrieval. This newest system, to which you automatically have access when you log into our host site, provides enhanced features that are certain to make you even more productive... such as a more streamlined and intuitive user interface, the ability for end-users to perform ad hoc changes to alarm settings, and layered administration. With layered administration, end-user organizations can assign BirdDog client administrators who, in turn, will be able to add/delete other enterprise users, set each user's rights (from read-only through full editing, including use of Demand Polling), reset user passwords, add/delete Morning Report recipients, and much more.

In addition to the BirdDog Remote Data Retrieval system functional enhancements, we've also deployed new security provisions to further complement our previously implemented use of an HTTPS website to provide full SSL encryption of your sensitive and proprietary information. These enhancements include the use of unique email addresses as User IDs, as well as stronger Password requirements with history restrictions and forced routine changes. As before, with just a single account User ID and Password, your log-in will provide direct access to all BirdDog SaaS (Software-as-a-Service) systems to which you have end-user rights. And as you add or remove systems from your user profile, the single sign-on process will automatically recognize those changes.

BirdDog Security Policy Change Alert

Security Policy Change Alert - For the enhanced security of BirdDog™ Information Systems users, effective November 11, 2013, User IDs will be unique email addresses and account password requirements will be strengthened. New passwords will need to be at least 8 characters in length and contain at least one each of the following characters: uppercase alphabetical; lowercase alphabetical; numeric; and “special” (such as @, &, _, #, etc.). At the appropriate time, you will be prompted during your BirdDog log-in to click on a webpage link that will provide more details and guide you through your password change process.

BirdDog System Support

  • Log-in and system support, including password resets, are available to customers on a 24x7 basis by calling, toll-free, 800-231-9741. During business hours (8:00 a.m. until 5:00 p.m. Central Time, Monday through Friday), your call will be directed to the appropriate technical support or customer service team member.

  • During non-business hours, callers will be presented with a main menu which includes an option to reach system support and, if appropriate, to mark your message as “urgent” for an expedited response. Non-urgent support calls will be returned the next business day.

  • System support requests or questions may also be submitted via e-mail to

Coastal Flow Measurement Companies
Proving the Value of Quality
Service Since 1974


In Perspective
Date: 9/26/2017

We’re taking a break this month from our typical energy industry-related topics to focus on recent life-changing weather events.  By now, virtually everyone reading this has been personally impacted or otherwise touched by 2017’s major hurricanes, Harvey and Irma…whether directly or through a family member, friend, coworker, or other connection.  Collectively, the loss of life, property devastation, economic impact, and stress on basic services has been unparalleled in its depth and breadth.
Whether your trusted meteorologist has assigned a 500-year, 800-year, or 1000-year storm ranking to these events, there’s little comfort to those who’ve been tragically struck in knowing that they’ve experienced a statistical anomaly.  Lives, homes, and businesses must all be rebuilt…and in many cases, from the ground up.  The true cost cannot be measured in dollars alone, and for many getting back to "normal" will take months or years.
While there have been many vital lessons-learned which will help ensure even better preparedness for future extreme events such as these catastrophic storms, perhaps the most important lesson, albeit basic, is to keep things in proper perspective.  While most of us must work hard to keep a roof over our heads and food on the table, when life-changing events strike, they’re often reminders that comfortable day-to-day routines can be quickly and unexpectedly ripped away.  The order of the day then becomes survival followed by the slow, often painful, and expensive process of rebuilding.
To contribute to Hurricane Harvey and Hurricane Irma relief and rebuilding efforts, please consider a donation to one or more of the following highly reputable organizations:
This is, of course, only a small but representative listing of charities involved with hurricane relief, and there are many more excellent organizations that operate on a primarily local level or with a more targeted mission.  Regardless of which you choose to support, do your homework and be confident that the recipients of your hard-earned dollars will be effective in having most of those funds reach the intended victims.
Helping those in need during times of disaster, whether through financial assistance, donation of goods, or personal service, is something that we all should seriously consider.  Hurricanes Harvey and Irma have, unfortunately, reminded us to keep things in perspective.
"While natural disasters capture headlines and national attention
short-term, the work of recovery and rebuilding is long-term."
~ Sylvia Mathews Burwell, Former HHS Secretary
 & President of American University

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Coastal Flow Measurement, Inc.
P.O. Box 58965 , Houston, TX, 77258-8965
Phone: 281.282.0622; Fax: 281.282.0792