BirdDog Version 4.0

BirdDog™ Information Systems is pleased to announce the release of Version 4.0 of Remote Data Retrieval. This newest system, to which you automatically have access when you log into our host site, provides enhanced features that are certain to make you even more productive... such as a more streamlined and intuitive user interface, the ability for end-users to perform ad hoc changes to alarm settings, and layered administration. With layered administration, end-user organizations can assign BirdDog client administrators who, in turn, will be able to add/delete other enterprise users, set each user's rights (from read-only through full editing, including use of Demand Polling), reset user passwords, add/delete Morning Report recipients, and much more.

In addition to the BirdDog Remote Data Retrieval system functional enhancements, we've also deployed new security provisions to further complement our previously implemented use of an HTTPS website to provide full SSL encryption of your sensitive and proprietary information. These enhancements include the use of unique email addresses as User IDs, as well as stronger Password requirements with history restrictions and forced routine changes. As before, with just a single account User ID and Password, your log-in will provide direct access to all BirdDog SaaS (Software-as-a-Service) systems to which you have end-user rights. And as you add or remove systems from your user profile, the single sign-on process will automatically recognize those changes.

BirdDog Security Policy Change Alert

Security Policy Change Alert - For the enhanced security of BirdDog™ Information Systems users, effective November 11, 2013, User IDs will be unique email addresses and account password requirements will be strengthened. New passwords will need to be at least 8 characters in length and contain at least one each of the following characters: uppercase alphabetical; lowercase alphabetical; numeric; and “special” (such as @, &, _, #, etc.). At the appropriate time, you will be prompted during your BirdDog log-in to click on a webpage link that will provide more details and guide you through your password change process.

BirdDog System Support

  • Log-in and system support, including password resets, are available to customers on a 24x7 basis by calling, toll-free, 800-231-9741. During business hours (8:00 a.m. until 5:00 p.m. Central Time, Monday through Friday), your call will be directed to the appropriate technical support or customer service team member.

  • During non-business hours, callers will be presented with a main menu which includes an option to reach system support and, if appropriate, to mark your message as “urgent” for an expedited response. Non-urgent support calls will be returned the next business day.

  • System support requests or questions may also be submitted via e-mail to

Coastal Flow Measurement Companies
Proving the Value of Quality
Service Since 1974


Quality is Job-1, but dont overlook Quantity
Date: 5/23/2017

One of the more frequently overlooked aspects of orifice measurement is an accurate and reliable gas quality determination.  Bad samples affect the calculated heating value and, ultimately, the total MMBtu delivered or purchased, as well as the total measured volume.  Your measurement policy should contain a gas quality section that specifies how samples should be scheduled, collected, transported, processed, and applied.
How frequently you should sample varies depending upon the amount of gas being measured as well as how often and how much the composition changes.  In addition, anytime that a well is recompleted, the measurement stream changes from high pressure to low pressure or low pressure to high pressure, or the well is placed on gas lift, an updated sample should be taken.  Operational changes such as these can often produce a difference in composition and the use of an outdated analysis may over-state or under-state the volume and energy.
In most cases the sampling process or method of transportation to the lab is the root-cause of an unrepresentative or inaccurate sample.  Other considerations to help ensure that a representative sample is taken are:
  • Qualified technicians trained in the use of GPA and API approved sampling methods;
  • Technician training and experience to know when not to sample, such as during no-flow or two-phase flow conditions;
  • Selection of a proper location and sampling point where the sample will be collected; and
  • Gas samples always taken from locations of undisturbed flow that are free from liquids and, preferably, through a properly installed sample probe orientated vertically within the middle-third of the pipeline. 
Once procedures are in place to ensure properly collected and transported samples, the analyses should be performed at a reputable, highly experienced, and fully accountable gas laboratory that adheres to all applicable GPA and API standards.  This applies, of course, to in-house as well as commercial laboratories.
For more details on industry-standard sampling procedures, refer to the API Manual of Petroleum Measurement Standards, Chapter 14.1, Collecting and Handling of Natural Gas Samples for Custody Transfer – Sixth Edition, and GPA Standard 2166-05 Obtaining Natural Gas Samples for Analysis by Gas Chromatography.  And, as always, be sure to consult with your organization’s measurement experts, whether in-house or contract servicer, for further guidance.
"Quality means doing it right when no one is looking."
~ Henry Ford, American Industrialist

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Coastal Flow Measurement, Inc.
P.O. Box 58965 , Houston, TX, 77258-8965
Phone: 281.282.0622; Fax: 281.282.0792