BirdDog Version 4.0

BirdDog™ Information Systems is pleased to announce the release of Version 4.0 of Remote Data Retrieval. This newest system, to which you automatically have access when you log into our host site, provides enhanced features that are certain to make you even more productive... such as a more streamlined and intuitive user interface, the ability for end-users to perform ad hoc changes to alarm settings, and layered administration. With layered administration, end-user organizations can assign BirdDog client administrators who, in turn, will be able to add/delete other enterprise users, set each user's rights (from read-only through full editing, including use of Demand Polling), reset user passwords, add/delete Morning Report recipients, and much more.

In addition to the BirdDog Remote Data Retrieval system functional enhancements, we've also deployed new security provisions to further complement our previously implemented use of an HTTPS website to provide full SSL encryption of your sensitive and proprietary information. These enhancements include the use of unique email addresses as User IDs, as well as stronger Password requirements with history restrictions and forced routine changes. As before, with just a single account User ID and Password, your log-in will provide direct access to all BirdDog SaaS (Software-as-a-Service) systems to which you have end-user rights. And as you add or remove systems from your user profile, the single sign-on process will automatically recognize those changes.

BirdDog Security Policy Change Alert

Security Policy Change Alert - For the enhanced security of BirdDog™ Information Systems users, effective November 11, 2013, User IDs will be unique email addresses and account password requirements will be strengthened. New passwords will need to be at least 8 characters in length and contain at least one each of the following characters: uppercase alphabetical; lowercase alphabetical; numeric; and “special” (such as @, &, _, #, etc.). At the appropriate time, you will be prompted during your BirdDog log-in to click on a webpage link that will provide more details and guide you through your password change process.

BirdDog System Support

  • Log-in and system support, including password resets, are available to customers on a 24x7 basis by calling, toll-free, 800-231-9741. During business hours (8:00 a.m. until 5:00 p.m. Central Time, Monday through Friday), your call will be directed to the appropriate technical support or customer service team member.

  • During non-business hours, callers will be presented with a main menu which includes an option to reach system support and, if appropriate, to mark your message as “urgent” for an expedited response. Non-urgent support calls will be returned the next business day.

  • System support requests or questions may also be submitted via e-mail to BirdDogSystemSupport@birddog.coastalflow.com

Coastal Flow Measurement Companies
Proving the Value of Quality
Service Since 1974

News


Oilfield safetyremember the basics!
Date: 7/25/2016

Whether the industry is booming or slumping, oilfields are an inherently dangerous place.  Here, safety is not just a poster required by corporate attorneys, human resources, and safety departments, but a necessary part of our day-to-day responsibilities.  According to federal government statistics, transportation events and contact with objects/equipment events were the most frequent causes of fatalities in oil & gas production, and this is consistent with the findings from prior reporting periods.
 
With large numbers of inexperienced personnel joining our ranks, especially as hiring begins to rebound, the need for safety training is at an all-time high.  The following are just a few of the important guidelines and reminders to help keep the oilfields safe for everyone:
  • The roadways throughout the oilfields (and beyond) are filled with heavy traffic and dangerous conditions, so it’s imperative to drive safely, obey traffic signs, always wear a seat belt, and not use cell phones while behind the wheel to talk, text, or email;
  • Enter hazardous areas (e.g., drilling, production, or pipeline locations) with caution.  Locate a wind sock or flag and know which direction should be used for evacuation in case of an emergency; 
  • Watch your step; many accidents are the result of simply tripping, stumbling, or slipping
  • Utilize proper "Lockout/Tagout" of pressure isolation points (valves); be aware of and avoid the hazards associated with pressurized gas; 
  • Use the right tools for the job at hand; 
  • Wear proper clothing, protective apparel, and safety equipment, as required; and 
  • Make safety a lifestyle, not a job. 
There are no shortcuts when it comes to safety and these reminders are just some of the guidelines which must be part of the daily routine to stay safe at work and home.  For more information related to basic oilfield safety and training, please click here.
 
"While on a ladder, never step back to admire your work."
~ Anonymous
 



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Coastal Flow Measurement, Inc.
P.O. Box 58965 , Houston, TX, 77258-8965
Phone: 800.231.9741; Fax: 281.282.0792