BirdDog Version 4.0

BirdDog™ Information Systems is pleased to announce the release of Version 4.0 of Remote Data Retrieval. This newest system, to which you automatically have access when you log into our host site, provides enhanced features that are certain to make you even more productive... such as a more streamlined and intuitive user interface, the ability for end-users to perform ad hoc changes to alarm settings, and layered administration. With layered administration, end-user organizations can assign BirdDog client administrators who, in turn, will be able to add/delete other enterprise users, set each user's rights (from read-only through full editing, including use of Demand Polling), reset user passwords, add/delete Morning Report recipients, and much more.

In addition to the BirdDog Remote Data Retrieval system functional enhancements, we've also deployed new security provisions to further complement our previously implemented use of an HTTPS website to provide full SSL encryption of your sensitive and proprietary information. These enhancements include the use of unique email addresses as User IDs, as well as stronger Password requirements with history restrictions and forced routine changes. As before, with just a single account User ID and Password, your log-in will provide direct access to all BirdDog SaaS (Software-as-a-Service) systems to which you have end-user rights. And as you add or remove systems from your user profile, the single sign-on process will automatically recognize those changes.

BirdDog Security Policy Change Alert

Security Policy Change Alert - For the enhanced security of BirdDog™ Information Systems users, effective November 11, 2013, User IDs will be unique email addresses and account password requirements will be strengthened. New passwords will need to be at least 8 characters in length and contain at least one each of the following characters: uppercase alphabetical; lowercase alphabetical; numeric; and “special” (such as @, &, _, #, etc.). At the appropriate time, you will be prompted during your BirdDog log-in to click on a webpage link that will provide more details and guide you through your password change process.

BirdDog System Support

  • Log-in and system support, including password resets, are available to customers on a 24x7 basis by calling, toll-free, 800-231-9741. During business hours (8:00 a.m. until 5:00 p.m. Central Time, Monday through Friday), your call will be directed to the appropriate technical support or customer service team member.

  • During non-business hours, callers will be presented with a main menu which includes an option to reach system support and, if appropriate, to mark your message as “urgent” for an expedited response. Non-urgent support calls will be returned the next business day.

  • System support requests or questions may also be submitted via e-mail to BirdDogSystemSupport@birddog.coastalflow.com

Coastal Flow Measurement Companies
Proving the Value of Quality
Service Since 1974

News


Remote Information Access... it's not just for M2M communications
Date: 3/29/2016

In today’s digital oilfield, M2M (machine-to-machine) communications collect the vast majority of data that is integral to maintaining safe, efficient, and reliable operations.  Whether wired or wireless, across public or private networks, M2M encompasses applications as diverse as industrial automation, telemetry, and SCADA.  Modern M2M easily links multiple networks, often effectively bridging them for even more comprehensive data collection and exchange.
 
As covered in several earlier Statements of the Month, including Leverage the Internet for Integrated Measurement and Components of an Integrated Measurement Process, broadly available and highly affordable communications are a fundamental element of well-integrated hydrocarbon measurement processes.  Going beyond relatively simple data collection and exchange, such communications can offer much more in terms of timely access to the information necessary for superior and fully accountable measurement.  Integrated measurement provides the ability to have all data managed, archived, and accessible through a single source.
 
For example, information from raw measurement data to final edited gas volume statements, system balances, field test reports, laboratory results, and measurement reports, can all easily be made available to authorized employees and entitled third-parties through a secure Internet-based hosting portal.  A properly designed underlying data warehouse provides scalability, flexibility for new and modified data marts, complete archival storage, and redundancy for business continuity and disaster recovery purposes.  These key components of integrated measurement can be seamlessly combined to ensure timely and accurate information dissemination and sharing.
 
If your measurement processes, whether through internal resources or service providers, are not functionally integrated, an objective assessment should be made to determine if hard-dollar and soft-dollar benefits are being left on the table.  Technology for technology-sake is not wise, but when a Return on Investment (ROI) can be clearly established, the value proposition often becomes self-evident.
 
 
"You can have data without information, but you cannot have information without data."
~ Daniel Keys Moran, American computer programmer and science fiction writer



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Coastal Flow Measurement, Inc.
P.O. Box 58965 , Houston, TX, 77258-8965
Phone: 800.231.9741; Fax: 281.282.0792