BirdDog Version 4.0

BirdDog™ Information Systems is pleased to announce the release of Version 4.0 of Remote Data Retrieval. This newest system, to which you automatically have access when you log into our host site, provides enhanced features that are certain to make you even more productive... such as a more streamlined and intuitive user interface, the ability for end-users to perform ad hoc changes to alarm settings, and layered administration. With layered administration, end-user organizations can assign BirdDog client administrators who, in turn, will be able to add/delete other enterprise users, set each user's rights (from read-only through full editing, including use of Demand Polling), reset user passwords, add/delete Morning Report recipients, and much more.

In addition to the BirdDog Remote Data Retrieval system functional enhancements, we've also deployed new security provisions to further complement our previously implemented use of an HTTPS website to provide full SSL encryption of your sensitive and proprietary information. These enhancements include the use of unique email addresses as User IDs, as well as stronger Password requirements with history restrictions and forced routine changes. As before, with just a single account User ID and Password, your log-in will provide direct access to all BirdDog SaaS (Software-as-a-Service) systems to which you have end-user rights. And as you add or remove systems from your user profile, the single sign-on process will automatically recognize those changes.

BirdDog Security Policy Change Alert

Security Policy Change Alert - For the enhanced security of BirdDog™ Information Systems users, effective November 11, 2013, User IDs will be unique email addresses and account password requirements will be strengthened. New passwords will need to be at least 8 characters in length and contain at least one each of the following characters: uppercase alphabetical; lowercase alphabetical; numeric; and “special” (such as @, &, _, #, etc.). At the appropriate time, you will be prompted during your BirdDog log-in to click on a webpage link that will provide more details and guide you through your password change process.

BirdDog System Support

  • Log-in and system support, including password resets, are available to customers on a 24x7 basis by calling, toll-free, 800-231-9741. During business hours (8:00 a.m. until 5:00 p.m. Central Time, Monday through Friday), your call will be directed to the appropriate technical support or customer service team member.

  • During non-business hours, callers will be presented with a main menu which includes an option to reach system support and, if appropriate, to mark your message as “urgent” for an expedited response. Non-urgent support calls will be returned the next business day.

  • System support requests or questions may also be submitted via e-mail to BirdDogSystemSupport@birddog.coastalflow.com

Coastal Flow Measurement Companies
Proving the Value of Quality
Service Since 1974

News


Automate the Test-Report Process... and Further Tighten the Measurement Belt
Date: 2/25/2016

The January 2016 Statement of the Month (available here) discussed how fully integrated hydrocarbon measurement processes can reduce costs while improving overall measurement accuracy and accountability.   This month we’ll briefly focus on the benefits of automating the test-report process as a key component of integrated measurement.  Among the most useful features of automated test reporting are:
  • Electronic test-report generation and auto-import of results into the measurement system;
  • Auto-identification of potential measurement errors;
  • Automated testing and sample scheduling;
  • Field calculations for volume, plate size, and hydrocarbon dew-point;
  • Access to all measurement reports and statements through a common interface and database;
  • Customized technician productivity and accountability reports; and
  • The ability to interface with most meter types, including Orifice, Turbine, Displacement/Rotary, Ultrasonic, V-Cone, and Coriolis. 
Managing test report information "manually" is inefficient, time consuming, error-prone, and akin to 20th century manual payroll processing.  While most of us recognize the overall business benefits of automation in areas such as payroll, similar advances in hydrocarbon measurement are just gaining traction.  But the good news is that those benefits are available today, as a service or internal software-based solution, and can have a tremendous impact on the bottom-line costs for natural gas measurement.  Empirically, the efficiencies associated with simply automating the meter inspection and calibration report process have reduced management and the labor associated with field services by over 25%.
 
Highly integrated measurement processes (click here to view a typical depiction) are demonstrating significant technical advances that further the value proposition of the digital oilfield.  Accordingly, a discovery assessment by an experienced and highly reputable measurement services company could be useful in determining more effective ways of doing business as well as lowering costs.

 
"Without continual growth and progress, such words as improvement,
achievement, and success have no meaning."
~ Benjamin Franklin, American Statesman, Scientist, Philosopher, Writer, Printer, & Invento
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Coastal Flow Measurement, Inc.
P.O. Box 58965 , Houston, TX, 77258-8965
Phone: 800.231.9741; Fax: 281.282.0792