BirdDog Version 4.0

BirdDog™ Information Systems is pleased to announce the release of Version 4.0 of Remote Data Retrieval. This newest system, to which you automatically have access when you log into our host site, provides enhanced features that are certain to make you even more productive... such as a more streamlined and intuitive user interface, the ability for end-users to perform ad hoc changes to alarm settings, and layered administration. With layered administration, end-user organizations can assign BirdDog client administrators who, in turn, will be able to add/delete other enterprise users, set each user's rights (from read-only through full editing, including use of Demand Polling), reset user passwords, add/delete Morning Report recipients, and much more.

In addition to the BirdDog Remote Data Retrieval system functional enhancements, we've also deployed new security provisions to further complement our previously implemented use of an HTTPS website to provide full SSL encryption of your sensitive and proprietary information. These enhancements include the use of unique email addresses as User IDs, as well as stronger Password requirements with history restrictions and forced routine changes. As before, with just a single account User ID and Password, your log-in will provide direct access to all BirdDog SaaS (Software-as-a-Service) systems to which you have end-user rights. And as you add or remove systems from your user profile, the single sign-on process will automatically recognize those changes.

BirdDog Security Policy Change Alert

Security Policy Change Alert - For the enhanced security of BirdDog™ Information Systems users, effective November 11, 2013, User IDs will be unique email addresses and account password requirements will be strengthened. New passwords will need to be at least 8 characters in length and contain at least one each of the following characters: uppercase alphabetical; lowercase alphabetical; numeric; and “special” (such as @, &, _, #, etc.). At the appropriate time, you will be prompted during your BirdDog log-in to click on a webpage link that will provide more details and guide you through your password change process.

BirdDog System Support

  • Log-in and system support, including password resets, are available to customers on a 24x7 basis by calling, toll-free, 800-231-9741. During business hours (8:00 a.m. until 5:00 p.m. Central Time, Monday through Friday), your call will be directed to the appropriate technical support or customer service team member.

  • During non-business hours, callers will be presented with a main menu which includes an option to reach system support and, if appropriate, to mark your message as “urgent” for an expedited response. Non-urgent support calls will be returned the next business day.

  • System support requests or questions may also be submitted via e-mail to

Coastal Flow Measurement Companies
Proving the Value of Quality
Service Since 1974


Crude Oil Custody Transfer - Sales Verification in the Upstream Sector
Date: 2/24/2015

Marked domestic production increases have resulted from hydraulic fracturing in combination with horizontal drilling in major shale plays across the country.  With those gains has come a renewed emphasis on the importance of proper measurement and verification processes.

The custody transfer (i.e., the sale) of crude oil from producers to purchasers is often accomplished through a LACT (Lease Automatic Custody Transfer) unit.  As the custody transfer point, LACT deliveries should not only be measured and reported as accurately as possible, but they should be verified.  Historically, LACT operations have been highly dependent upon the tanker truck driver for correct, conscientiously submitted data.  However, recent advances in hardware, software, telecommunications, and information technologies allow leading-edge instrumentation to not only control and monitor LACT unit operations, but to instantly prepare and distribute electronic delivery tickets for each completed transfer, and then to webize the data for easy access, analysis, and archiving.  When combined with relevant information from other sources, such as ancillary monitoring equipment, laboratory analyses, and field test reports, comprehensive system intelligence may be compiled.

This timely electronic gathering of information, in conjunction with advanced hydrocarbon measurement software systems, permits rigorous verification of the custody transfer...including preparation of balances across the production and delivery transfer points.  With such tools and data, experienced analysts can readily identify and generally reconcile unacceptable gains or losses, whether due to bad data, leaks, measurement errors, improper accounting, or even fraud or outright theft.

Verification of crude oil custody transfer is a vital process whose time has come.  Regardless of the price per barrel, be sure that you're accurately accounting for every sale, with an infrastructure and data repositories that can provide for a full supporting audit trail.  For assistance in preparing and implementing the relevant policies and procedures, be sure to contact a highly specialized crude oil measurement specialist to assess the most advanced, cost-effective solutions available for verifying crude oil sales.

"To attain knowledge, add things every day. To attain wisdom, subtract things every day."
~ Laozi, Chinese philosopher

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Coastal Flow Measurement, Inc.
P.O. Box 58965 , Houston, TX, 77258-8965
Phone: 281.282.0622; Fax: 281.282.0792