BirdDog Version 4.0

BirdDog™ Information Systems is pleased to announce the release of Version 4.0 of Remote Data Retrieval. This newest system, to which you automatically have access when you log into our host site, provides enhanced features that are certain to make you even more productive... such as a more streamlined and intuitive user interface, the ability for end-users to perform ad hoc changes to alarm settings, and layered administration. With layered administration, end-user organizations can assign BirdDog client administrators who, in turn, will be able to add/delete other enterprise users, set each user's rights (from read-only through full editing, including use of Demand Polling), reset user passwords, add/delete Morning Report recipients, and much more.

In addition to the BirdDog Remote Data Retrieval system functional enhancements, we've also deployed new security provisions to further complement our previously implemented use of an HTTPS website to provide full SSL encryption of your sensitive and proprietary information. These enhancements include the use of unique email addresses as User IDs, as well as stronger Password requirements with history restrictions and forced routine changes. As before, with just a single account User ID and Password, your log-in will provide direct access to all BirdDog SaaS (Software-as-a-Service) systems to which you have end-user rights. And as you add or remove systems from your user profile, the single sign-on process will automatically recognize those changes.

BirdDog Security Policy Change Alert

Security Policy Change Alert - For the enhanced security of BirdDog™ Information Systems users, effective November 11, 2013, User IDs will be unique email addresses and account password requirements will be strengthened. New passwords will need to be at least 8 characters in length and contain at least one each of the following characters: uppercase alphabetical; lowercase alphabetical; numeric; and “special” (such as @, &, _, #, etc.). At the appropriate time, you will be prompted during your BirdDog log-in to click on a webpage link that will provide more details and guide you through your password change process.

BirdDog System Support

  • Log-in and system support, including password resets, are available to customers on a 24x7 basis by calling, toll-free, 800-231-9741. During business hours (8:00 a.m. until 5:00 p.m. Central Time, Monday through Friday), your call will be directed to the appropriate technical support or customer service team member.

  • During non-business hours, callers will be presented with a main menu which includes an option to reach system support and, if appropriate, to mark your message as “urgent” for an expedited response. Non-urgent support calls will be returned the next business day.

  • System support requests or questions may also be submitted via e-mail to

Coastal Flow Measurement Companies
Proving the Value of Quality
Service Since 1974


LACT Unit Operational Considerations
Date: 7/22/2014

As covered in Junes Statement of the Month, custody transfer (i.e., buying, selling, or transferring) of crude oil and other hydrocarbon liquids is becoming ever more closely tracked as domestic production rates and product values continue to skyrocket. Accordingly, the ever-present LACT (Lease Automatic Custody Transfer) unit, fundamental to such custody transfers, must be properly operated and rigorously monitored. And the same holds true for ACT (Automatic Custody Transfer) units, largely the same equipment but typically involved with receipt transfers which are not co-located with a crude oil production lease.

While the functional components of LACT units are relatively simple, proper operation and maintenance are paramount for ensuring that design accuracy is fully achieved. The major elements include pumping, metering, eliminating air/gas, straining, monitoring of S&W (sediment and water), and sampling. The equipment and instrumentation associated with each of these functions should be routinely inspected, verified, and properly maintained.

The meter which measures the custody transfer volumes is, of course, at the very heart of LACT operations. It must be regularly examined and proved to confirm that its still properly sized and accurate. Other measurement components, such as temperature, pressure, and S&W, should also be verified for accuracy and reproducibility. With proper operation, regular maintenance and inspections, and periodic component upgrades, LACT units will reliably and accurately provide custody transfer for many years.

The next Statement of the Month will address advanced LACT unit control and activity monitoring, including the nearly instantaneous generation and distribution of electronic delivery tickets for timely reconciliation and audit trail purposes.

If you need a new process and dont install it, you pay for it without getting it.

~ Ken Stork, past president of the Association for Manufacturing Excellence

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Coastal Flow Measurement, Inc.
P.O. Box 58965 , Houston, TX, 77258-8965
Phone: 281.282.0622; Fax: 281.282.0792