BirdDog Version 4.0

BirdDog™ Information Systems is pleased to announce the release of Version 4.0 of Remote Data Retrieval. This newest system, to which you automatically have access when you log into our host site, provides enhanced features that are certain to make you even more productive... such as a more streamlined and intuitive user interface, the ability for end-users to perform ad hoc changes to alarm settings, and layered administration. With layered administration, end-user organizations can assign BirdDog client administrators who, in turn, will be able to add/delete other enterprise users, set each user's rights (from read-only through full editing, including use of Demand Polling), reset user passwords, add/delete Morning Report recipients, and much more.

In addition to the BirdDog Remote Data Retrieval system functional enhancements, we've also deployed new security provisions to further complement our previously implemented use of an HTTPS website to provide full SSL encryption of your sensitive and proprietary information. These enhancements include the use of unique email addresses as User IDs, as well as stronger Password requirements with history restrictions and forced routine changes. As before, with just a single account User ID and Password, your log-in will provide direct access to all BirdDog SaaS (Software-as-a-Service) systems to which you have end-user rights. And as you add or remove systems from your user profile, the single sign-on process will automatically recognize those changes.

BirdDog Security Policy Change Alert

Security Policy Change Alert - For the enhanced security of BirdDog™ Information Systems users, effective November 11, 2013, User IDs will be unique email addresses and account password requirements will be strengthened. New passwords will need to be at least 8 characters in length and contain at least one each of the following characters: uppercase alphabetical; lowercase alphabetical; numeric; and “special” (such as @, &, _, #, etc.). At the appropriate time, you will be prompted during your BirdDog log-in to click on a webpage link that will provide more details and guide you through your password change process.

BirdDog System Support

  • Log-in and system support, including password resets, are available to customers on a 24x7 basis by calling, toll-free, 800-231-9741. During business hours (8:00 a.m. until 5:00 p.m. Central Time, Monday through Friday), your call will be directed to the appropriate technical support or customer service team member.

  • During non-business hours, callers will be presented with a main menu which includes an option to reach system support and, if appropriate, to mark your message as “urgent” for an expedited response. Non-urgent support calls will be returned the next business day.

  • System support requests or questions may also be submitted via e-mail to BirdDogSystemSupport@birddog.coastalflow.com

Coastal Flow Measurement Companies
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Service Since 1974

News


Community Service and Charity Support . . . for the betterment of all!
Date: 4/15/2014

This Statement of the Month will take a turn from the normal industry topics related to hydrocarbon measurement for a brief appeal in support of community service and our many outstanding charitable organizations.  As citizens of the business community, we believe it is essential for all of us to be good stewards where we live and work by generously volunteering our time, resources, and energies in local and national programs for the betterment of all.

The Coastal Flow Measurement family of companies, as with nearly all of your organizations, is a long-time champion of local communities and a variety of charities.  This very thinly-veiled solicitation is in support of one particular charity with which we are very actively involved: the Cystic Fibrosis Foundation.  Cystic Fibrosis (CF) is a genetic disease that affects the lungs and digestive systems of approximately 30,000 people in the U.S. alone, making it one of the most common life-shortening inherited conditions despite its classification as an Orphan Disease (one which affects a relatively small population). Today, thanks to continued foundation-supported research and specialized care, the median age of survival is almost forty years — more than double that of just a generation ago!

As a direct result of contributions made to the CF Foundation, a company called Vertex Pharmaceuticals continues clinical trials involving its Cystic Fibrosis drug Kalydeco which may impact a significant percentage of the CF population as a possible cure.  For more information about these exciting clinical trials, please click here.

One of the ways in which Coastal Flow financially supports the CF Foundation is through our yearly “Crawin’ for the Cure” (www.crawinforthecure.coastalflow.com) fundraiser.  The upcoming 4th annual event is scheduled for May 10, 2014 in Pasadena, Texas.  If you will be in the greater Houston area on this date, please consider attending this day of food, music, and fun-filled activities for the entire family.  Contributions to the CF Foundation may also be made at any time throughout the year by clicking here.  Thank you, in advance, on behalf of the victims of CF and their families who deserve a better tomorrow.

 

“We make a living by what we get, but we make a life by what we give.”

~ Sir Winston Churchill, British politician and statesman



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Coastal Flow Measurement, Inc.
P.O. Box 58965 , Houston, TX, 77258-8965
Phone: 800.231.9741; Fax: 281.282.0792