BirdDog Version 4.0

BirdDog™ Information Systems is pleased to announce the release of Version 4.0 of Remote Data Retrieval. This newest system, to which you automatically have access when you log into our host site, provides enhanced features that are certain to make you even more productive... such as a more streamlined and intuitive user interface, the ability for end-users to perform ad hoc changes to alarm settings, and layered administration. With layered administration, end-user organizations can assign BirdDog client administrators who, in turn, will be able to add/delete other enterprise users, set each user's rights (from read-only through full editing, including use of Demand Polling), reset user passwords, add/delete Morning Report recipients, and much more.

In addition to the BirdDog Remote Data Retrieval system functional enhancements, we've also deployed new security provisions to further complement our previously implemented use of an HTTPS website to provide full SSL encryption of your sensitive and proprietary information. These enhancements include the use of unique email addresses as User IDs, as well as stronger Password requirements with history restrictions and forced routine changes. As before, with just a single account User ID and Password, your log-in will provide direct access to all BirdDog SaaS (Software-as-a-Service) systems to which you have end-user rights. And as you add or remove systems from your user profile, the single sign-on process will automatically recognize those changes.

BirdDog Security Policy Change Alert

Security Policy Change Alert - For the enhanced security of BirdDog™ Information Systems users, effective November 11, 2013, User IDs will be unique email addresses and account password requirements will be strengthened. New passwords will need to be at least 8 characters in length and contain at least one each of the following characters: uppercase alphabetical; lowercase alphabetical; numeric; and “special” (such as @, &, _, #, etc.). At the appropriate time, you will be prompted during your BirdDog log-in to click on a webpage link that will provide more details and guide you through your password change process.

BirdDog System Support

  • Log-in and system support, including password resets, are available to customers on a 24x7 basis by calling, toll-free, 800-231-9741. During business hours (8:00 a.m. until 5:00 p.m. Central Time, Monday through Friday), your call will be directed to the appropriate technical support or customer service team member.

  • During non-business hours, callers will be presented with a main menu which includes an option to reach system support and, if appropriate, to mark your message as “urgent” for an expedited response. Non-urgent support calls will be returned the next business day.

  • System support requests or questions may also be submitted via e-mail to BirdDogSystemSupport@birddog.coastalflow.com

Coastal Flow Measurement Companies
Proving the Value of Quality
Service Since 1974

News


Components of an Integrated Measurement Process Part II
Date: 3/25/2014

The overall success of a fully integrated measurement process is highly dependent upon two major factors: data collection and the integrated measurement software (IMS). The primary function of the IMS is to allow all of the collected data (e.g., electronic gas measurement data, meter inspection and calibration reports, laboratory gas analyses, etc.) to be uploaded into a centralized system and then processed. Once the data has been uploaded, the software should be able to perform a broad range of auto-validations. While these validations can typically be completed in seconds, over 300 validations may need to be performed on each hourly record.

Some of the most common validations are as follows:

  • Missing Data – the IMS should detect and alert for any missing data so that either a re-poll can be executed or an acceptable estimate may be used for the missing information.
  • Frozen Value – a comparison of selected flowing parameters to prior records should be made to identify any possible disruptions of live data feeds.
  • Single Run – an automatic comparison of a meter's current record with prior records should be performed by the IMS to identify unacceptable excess variations for further investigation.
  • Expert System – a comprehensive, fully functional IMS should provide numerous configurable set points so that the user may customize the validation to each individual meter's flow profile.
  • Master Characteristics – the IMS should automatically inspect individual meter records to ensure that data from the field device conforms to user-defined measurement contract terms and base reference conditions, as well as the physical configuration of the measurement station.

Other common validations include gas quality data analysis, meter inspection and calibration reports, and system balancing. Without advanced measurement software to quickly and accurately process massive amounts of data each month, the questionable integrity of data used for gas purchases and sales would create uncertainty throughout the entire industry.

To view expanded definitions of the most common auto-validations and other components of an integrated measurement process, please refer to our white paper "The Benefits of an Integrated Gas Measurement Process," and see our February Statement of the Month on integrated measurement for additional background information.

 

"Nothing is as empowering as real-world validation, even if it's for failure."

~ Steven Pressfield, American author



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Coastal Flow Measurement, Inc.
P.O. Box 58965 , Houston, TX, 77258-8965
Phone: 800.231.9741; Fax: 281.282.0792