BirdDog Version 4.0

BirdDog™ Information Systems is pleased to announce the release of Version 4.0 of Remote Data Retrieval. This newest system, to which you automatically have access when you log into our host site, provides enhanced features that are certain to make you even more productive... such as a more streamlined and intuitive user interface, the ability for end-users to perform ad hoc changes to alarm settings, and layered administration. With layered administration, end-user organizations can assign BirdDog client administrators who, in turn, will be able to add/delete other enterprise users, set each user's rights (from read-only through full editing, including use of Demand Polling), reset user passwords, add/delete Morning Report recipients, and much more.

In addition to the BirdDog Remote Data Retrieval system functional enhancements, we've also deployed new security provisions to further complement our previously implemented use of an HTTPS website to provide full SSL encryption of your sensitive and proprietary information. These enhancements include the use of unique email addresses as User IDs, as well as stronger Password requirements with history restrictions and forced routine changes. As before, with just a single account User ID and Password, your log-in will provide direct access to all BirdDog SaaS (Software-as-a-Service) systems to which you have end-user rights. And as you add or remove systems from your user profile, the single sign-on process will automatically recognize those changes.

BirdDog Security Policy Change Alert

Security Policy Change Alert - For the enhanced security of BirdDog™ Information Systems users, effective November 11, 2013, User IDs will be unique email addresses and account password requirements will be strengthened. New passwords will need to be at least 8 characters in length and contain at least one each of the following characters: uppercase alphabetical; lowercase alphabetical; numeric; and “special” (such as @, &, _, #, etc.). At the appropriate time, you will be prompted during your BirdDog log-in to click on a webpage link that will provide more details and guide you through your password change process.

BirdDog System Support

  • Log-in and system support, including password resets, are available to customers on a 24x7 basis by calling, toll-free, 800-231-9741. During business hours (8:00 a.m. until 5:00 p.m. Central Time, Monday through Friday), your call will be directed to the appropriate technical support or customer service team member.

  • During non-business hours, callers will be presented with a main menu which includes an option to reach system support and, if appropriate, to mark your message as “urgent” for an expedited response. Non-urgent support calls will be returned the next business day.

  • System support requests or questions may also be submitted via e-mail to

Coastal Flow Measurement Companies
Proving the Value of Quality
Service Since 1974


COO of Coastal Flow Receives Prestigious Charity Honor
Date: 3/13/2014

Sierra Award Presented by Cystic Fibrosis Foundation Chapter

On February 27, 2014, Mr. Mark Fillman, COO of the Coastal Flow Measurement Companies, was presented with the prestigious Sierra Award by the Texas Gulf Coast Chapter of the Cystic Fibrosis Foundation at their annual Volunteer Appreciation Dinner. The Sierra Award is presented each year to the person who has made significant contributions to the well-being and lives of children with Cystic Fibrosis (CF).

During the 1980s, sculptor and artist Jasper d'Ambrosi created a bronze statue of his young granddaughter, Sierra. The statue was in his studio when a visitor who happened to be familiar with CF noticed the characteristic distended belly and barrel chest which are common to those with the disease. The visitor inquired about the child and whether she was ill. D'Ambrosi relayed that the girl was his granddaughter and, in fact, had been quite ill but with no diagnosis. The visitor mentioned the possibility of CF and suggested that she be tested…and Sierra subsequently was positively diagnosed with CF. In appreciation, d'Ambrosi donated the bronze statue of Sierra to the Texas Gulf Coast Chapter of the Cystic Fibrosis Foundation in 1985. For nearly 30 years, this award has been presented to an individual who has demonstrated a special love, understanding, and commitment to children with CF. The bronze statue of Sierra is retained by the award winner for one year and is now proudly displayed at the Coastal Flow Measurement corporate offices in Houston.

Mr. Fillman, since attending his first CF fund-raiser in 2010, has worked diligently with organizations and individuals to help raise, not only awareness, but over $150,000 to date for CF research. He is actively involved in "Cast for the Cure," an annual charity fishing tournament held each year in Rockport, Texas, as well as conducting his own event through Coastal Flow Measurement called "Crawin' for the Cure." Now in its fourth year, Crawin' for the Cure is a combination crawfish boil and gumbo cook-off, with all you can eat crawfish, music, and a wide variety of family-oriented activities. This well attended event raised over $27,000 in 2013 and the goal is to raise $50,000 in 2014.

For more information on the Cystic Fibrosis Foundation (CFF), visit The Texas Gulf Coast Chapter of CFF's website is found at And the web link for the 2014 Crawin' for the Cure event is

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Coastal Flow Measurement, Inc.
P.O. Box 58965 , Houston, TX, 77258-8965
Phone: 281.282.0622; Fax: 281.282.0792