BirdDog Version 4.0

BirdDog™ Information Systems is pleased to announce the release of Version 4.0 of Remote Data Retrieval. This newest system, to which you automatically have access when you log into our host site, provides enhanced features that are certain to make you even more productive... such as a more streamlined and intuitive user interface, the ability for end-users to perform ad hoc changes to alarm settings, and layered administration. With layered administration, end-user organizations can assign BirdDog client administrators who, in turn, will be able to add/delete other enterprise users, set each user's rights (from read-only through full editing, including use of Demand Polling), reset user passwords, add/delete Morning Report recipients, and much more.

In addition to the BirdDog Remote Data Retrieval system functional enhancements, we've also deployed new security provisions to further complement our previously implemented use of an HTTPS website to provide full SSL encryption of your sensitive and proprietary information. These enhancements include the use of unique email addresses as User IDs, as well as stronger Password requirements with history restrictions and forced routine changes. As before, with just a single account User ID and Password, your log-in will provide direct access to all BirdDog SaaS (Software-as-a-Service) systems to which you have end-user rights. And as you add or remove systems from your user profile, the single sign-on process will automatically recognize those changes.

BirdDog Security Policy Change Alert

Security Policy Change Alert - For the enhanced security of BirdDog™ Information Systems users, effective November 11, 2013, User IDs will be unique email addresses and account password requirements will be strengthened. New passwords will need to be at least 8 characters in length and contain at least one each of the following characters: uppercase alphabetical; lowercase alphabetical; numeric; and “special” (such as @, &, _, #, etc.). At the appropriate time, you will be prompted during your BirdDog log-in to click on a webpage link that will provide more details and guide you through your password change process.

BirdDog System Support

  • Log-in and system support, including password resets, are available to customers on a 24x7 basis by calling, toll-free, 800-231-9741. During business hours (8:00 a.m. until 5:00 p.m. Central Time, Monday through Friday), your call will be directed to the appropriate technical support or customer service team member.

  • During non-business hours, callers will be presented with a main menu which includes an option to reach system support and, if appropriate, to mark your message as “urgent” for an expedited response. Non-urgent support calls will be returned the next business day.

  • System support requests or questions may also be submitted via e-mail to BirdDogSystemSupport@birddog.coastalflow.com

Coastal Flow Measurement Companies
Proving the Value of Quality
Service Since 1974

News


Components of an Integrated Measurement Process Part I
Date: 2/21/2014

There are many components of an integrated measurement process, but success often hinges on two major elements: data collection and the integrated measurement software (IMS).  Any measurement process, let alone a comprehensive, fully integrated system, begins with the collection of raw data produced by a myriad of measurement devices.  For electronic flow measurement devices, collection will typically involve remote data retrieval (RDR) or a Supervisory Control and Data Acquisition (SCADA) system, with automated polling further expediting the overall measurement process.  Communications may be with a flow computer, RTU (remote terminal unit), PLC (programmable logic controller), or other device which generates or stores the measurement data.

In addition to the collected raw flow data, meter inspection and calibration reports, equipment change reports, fluid quality and compositional analysis reports, and any other measurement-related reports prepared by field or lab services should be produced electronically for import into the second major component — the integrated measurement software.

The heart of any fully integrated measurement system is the master database and software with comprehensive functionality, flexibility, and scalability.  The primary function of IMS is to allow all electronic information to be collected and uploaded into a centralized system for processing.  Once the various data sources have been uploaded, the system should have the capability to perform flow data validation, editing, re-calculation, auto-distribution of finalized flow data, and data archiving.  An auto-validation process should be performed on each hourly record to identify data with potential issues within seconds of the data being imported into the system. This will allow an analyst more time to resolve data problems rather than search for them…and the result can be significant hard-dollar and soft-dollar savings.

To learn some of the most common auto-validation routines and general IMS functions, please refer to our white paper “The Benefits of an Integrated Gas Measurement Process,” as well as our January Statement of the Month on Integrated Gas Measurement for additional background information.
 

“Want to go really fast?  Slow down and focus.”
~ Tim Fargo, American author and speaker



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Coastal Flow Measurement, Inc.
P.O. Box 58965 , Houston, TX, 77258-8965
Phone: 800.231.9741; Fax: 281.282.0792