BirdDog Version 4.0

BirdDog™ Information Systems is pleased to announce the release of Version 4.0 of Remote Data Retrieval. This newest system, to which you automatically have access when you log into our host site, provides enhanced features that are certain to make you even more productive... such as a more streamlined and intuitive user interface, the ability for end-users to perform ad hoc changes to alarm settings, and layered administration. With layered administration, end-user organizations can assign BirdDog client administrators who, in turn, will be able to add/delete other enterprise users, set each user's rights (from read-only through full editing, including use of Demand Polling), reset user passwords, add/delete Morning Report recipients, and much more.

In addition to the BirdDog Remote Data Retrieval system functional enhancements, we've also deployed new security provisions to further complement our previously implemented use of an HTTPS website to provide full SSL encryption of your sensitive and proprietary information. These enhancements include the use of unique email addresses as User IDs, as well as stronger Password requirements with history restrictions and forced routine changes. As before, with just a single account User ID and Password, your log-in will provide direct access to all BirdDog SaaS (Software-as-a-Service) systems to which you have end-user rights. And as you add or remove systems from your user profile, the single sign-on process will automatically recognize those changes.

BirdDog Security Policy Change Alert

Security Policy Change Alert - For the enhanced security of BirdDog™ Information Systems users, effective November 11, 2013, User IDs will be unique email addresses and account password requirements will be strengthened. New passwords will need to be at least 8 characters in length and contain at least one each of the following characters: uppercase alphabetical; lowercase alphabetical; numeric; and “special” (such as @, &, _, #, etc.). At the appropriate time, you will be prompted during your BirdDog log-in to click on a webpage link that will provide more details and guide you through your password change process.

BirdDog System Support

  • Log-in and system support, including password resets, are available to customers on a 24x7 basis by calling, toll-free, 800-231-9741. During business hours (8:00 a.m. until 5:00 p.m. Central Time, Monday through Friday), your call will be directed to the appropriate technical support or customer service team member.

  • During non-business hours, callers will be presented with a main menu which includes an option to reach system support and, if appropriate, to mark your message as “urgent” for an expedited response. Non-urgent support calls will be returned the next business day.

  • System support requests or questions may also be submitted via e-mail to BirdDogSystemSupport@birddog.coastalflow.com

Coastal Flow Measurement Companies
Proving the Value of Quality
Service Since 1974

News


Integrated Gas Measurement
Date: 1/29/2014

 

Within the natural gas industry, significant progress had been made in recent years to automate the overall measurement process. The key to this improvement has been development of highly advanced electronic gas measurement software which permits seamless integration of all critical sources of measurement data; auto-validation to be quickly and accurately completed; and highly trained, experienced measurement analysts to perform error recognition and editing in a timely manner.

A fully integrated measurement system includes a master database and software with comprehensive functionality, flexibility, and scalability. Its primary function is to allow all electronic gas measurement data, meter inspection and calibration reports, and laboratory gas analyses to be collected and uploaded into a centralized system for processing. Once the data sources have been uploaded, the system should have the capability to perform flow data validation, editing, re-calculation, auto-distribution of finalized flow data, and data archiving.

When an integrated measurement system is employed, this technology effectively and efficiently reduces costs while providing for consistently more accurate and timely results. And since the overall measurement process underlies virtually all financial aspects of natural gas custody transfer, the benefits of a global, unified process clearly impact the bottom-line.

To learn more about this process and its fundamental components please refer to the whitepaper entitled "The Benefits of an Integrated Gas Measurement Process" on our website by clicking here.

 

"The whole is greater than the sum of its parts."

~ Aristotle, ancient Greek philosopher

 

 

 



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Coastal Flow Measurement, Inc.
P.O. Box 58965 , Houston, TX, 77258-8965
Phone: 800.231.9741; Fax: 281.282.0792