BirdDog Version 4.0

BirdDog™ Information Systems is pleased to announce the release of Version 4.0 of Remote Data Retrieval. This newest system, to which you automatically have access when you log into our host site, provides enhanced features that are certain to make you even more productive... such as a more streamlined and intuitive user interface, the ability for end-users to perform ad hoc changes to alarm settings, and layered administration. With layered administration, end-user organizations can assign BirdDog client administrators who, in turn, will be able to add/delete other enterprise users, set each user's rights (from read-only through full editing, including use of Demand Polling), reset user passwords, add/delete Morning Report recipients, and much more.

In addition to the BirdDog Remote Data Retrieval system functional enhancements, we've also deployed new security provisions to further complement our previously implemented use of an HTTPS website to provide full SSL encryption of your sensitive and proprietary information. These enhancements include the use of unique email addresses as User IDs, as well as stronger Password requirements with history restrictions and forced routine changes. As before, with just a single account User ID and Password, your log-in will provide direct access to all BirdDog SaaS (Software-as-a-Service) systems to which you have end-user rights. And as you add or remove systems from your user profile, the single sign-on process will automatically recognize those changes.

BirdDog Security Policy Change Alert

Security Policy Change Alert - For the enhanced security of BirdDog™ Information Systems users, effective November 11, 2013, User IDs will be unique email addresses and account password requirements will be strengthened. New passwords will need to be at least 8 characters in length and contain at least one each of the following characters: uppercase alphabetical; lowercase alphabetical; numeric; and “special” (such as @, &, _, #, etc.). At the appropriate time, you will be prompted during your BirdDog log-in to click on a webpage link that will provide more details and guide you through your password change process.

BirdDog System Support

  • Log-in and system support, including password resets, are available to customers on a 24x7 basis by calling, toll-free, 800-231-9741. During business hours (8:00 a.m. until 5:00 p.m. Central Time, Monday through Friday), your call will be directed to the appropriate technical support or customer service team member.

  • During non-business hours, callers will be presented with a main menu which includes an option to reach system support and, if appropriate, to mark your message as “urgent” for an expedited response. Non-urgent support calls will be returned the next business day.

  • System support requests or questions may also be submitted via e-mail to

Coastal Flow Measurement Companies
Proving the Value of Quality
Service Since 1974

Prover Sales (Flow Management Devices, LLC)

Coastal Flow Liquid Measurement is an authorized small volume prover (SVP) sales representative for Flow Management Devices, LLC (Flow MD). As the industry leader in calibrating, servicing, and maintaining SVPs, Coastal Flow is among the most highly qualified sales representatives in the world. The Flow MD small volume prover is the next generation SVP and is the result of more than 30 years of design, manufacturing, and operating experience. This SVP meets the most stringent accuracy standards for meter proving. Its features include a smooth bore cylinder and measurement piston containing an integral bypass valve (poppet piston) which minimizes disturbances to the flow stream. By maintaining a relatively stable flow stream, this SVP delivers unparalleled accuracy and precision. The stainless steel components and PTFE-filled seals provide unrivaled fluid compatibility. This prover has no hydraulic or pneumatic features and maintains a constant displaced volume of 100% regardless of meter location. This is the prover of choice for all flow meter types, including PD, turbine, Coriolis, and ultrasonic. Coastal Flow's experienced sales consultants are available to answer all of your prover questions and meet your full purchasing requirements. 

        Flow Management Devices, LLC.
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For more information, please contact us at, 713-477-1956, or toll free at 1-800-231-9741.

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Coastal Flow Measurement, Inc.
P.O. Box 58965 , Houston, TX, 77258-8965
Phone: 281.282.0622; Fax: 281.282.0792