BirdDog Version 4.0

BirdDog™ Information Systems is pleased to announce the release of Version 4.0 of Remote Data Retrieval. This newest system, to which you automatically have access when you log into our host site, provides enhanced features that are certain to make you even more productive... such as a more streamlined and intuitive user interface, the ability for end-users to perform ad hoc changes to alarm settings, and layered administration. With layered administration, end-user organizations can assign BirdDog client administrators who, in turn, will be able to add/delete other enterprise users, set each user's rights (from read-only through full editing, including use of Demand Polling), reset user passwords, add/delete Morning Report recipients, and much more.

In addition to the BirdDog Remote Data Retrieval system functional enhancements, we've also deployed new security provisions to further complement our previously implemented use of an HTTPS website to provide full SSL encryption of your sensitive and proprietary information. These enhancements include the use of unique email addresses as User IDs, as well as stronger Password requirements with history restrictions and forced routine changes. As before, with just a single account User ID and Password, your log-in will provide direct access to all BirdDog SaaS (Software-as-a-Service) systems to which you have end-user rights. And as you add or remove systems from your user profile, the single sign-on process will automatically recognize those changes.

BirdDog Security Policy Change Alert

Security Policy Change Alert - For the enhanced security of BirdDog™ Information Systems users, effective November 11, 2013, User IDs will be unique email addresses and account password requirements will be strengthened. New passwords will need to be at least 8 characters in length and contain at least one each of the following characters: uppercase alphabetical; lowercase alphabetical; numeric; and “special” (such as @, &, _, #, etc.). At the appropriate time, you will be prompted during your BirdDog log-in to click on a webpage link that will provide more details and guide you through your password change process.

BirdDog System Support

  • Log-in and system support, including password resets, are available to customers on a 24x7 basis by calling, toll-free, 800-231-9741. During business hours (8:00 a.m. until 5:00 p.m. Central Time, Monday through Friday), your call will be directed to the appropriate technical support or customer service team member.

  • During non-business hours, callers will be presented with a main menu which includes an option to reach system support and, if appropriate, to mark your message as “urgent” for an expedited response. Non-urgent support calls will be returned the next business day.

  • System support requests or questions may also be submitted via e-mail to

Coastal Flow Measurement Companies
BirdDog Remote Data Retrieval Service
Proving the Value of Quality
Service Since 1974

Hydrocarbon Measurement Software

The Flow-Cal System is a comprehensive software solution designed to manage electronic gas measurement data from orifice, positive displacement, turbine, ultrasonic, and Coriolis meters. Flow-Cal applications provide the most advanced options available for import, review, recalculation, balancing, data distribution, Internet access, and data storage. The system includes a complete suite of import drivers that will import data from virtually all-major EGM and/or SCADA systems. As indicated below, multiple versions are available based on your budget and needs:

Enterprise is the most robust energy management system available with advanced features such as near-time pipeline balancing, unparalleled meter specific validation set-points, an exception resolver, secure Internet access to volume data, American Petroleum Institute (API) Chapter 21 audit trails, and many other features.

Client/Server was developed for growing companies with multiple users that require a single database. The centralized Oracle® tables utilize sound Client/Server architecture by using record locking and database constraints to endure data integrity. This versatile package also allows for ad hoc queries and reports through any ODBC compliant driver.

TESTit provides today's measurement technician with an advanced progression of automation tools for managing meter inspection and calibration results; testing and sample schedules; field calculations for flow rate and equipment sizing; and much more.

CALCit provides field and office personnel with a convenient and accurate tool for calculating a flow rate, coefficient, or recommended orifice plate size. CALCit operates on a laptop or desktop PC utilizing a Windows operating system.

PROVEit is a comprehensive and integrated software package that is based upon the API Chapter 12 Section 2 - Calculation of Petroleum Quantities Using Dynamic Measurement Methods and Volumetric Correction Factors and Part 3 - Proving Reports.

PYCit is a comprehensive and integrated software package that is based upon the API Chapter 14 - Natural Gas Fluids Measurement, Section 6 - Continuous Density Measurement. This 32-bit Windows application was designed to calculate and manage a company's density meter proving information and employs the latest API algorithms for the calculation of the density meter factor.


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Coastal Flow Measurement, Inc.
P.O. Box 58965 , Houston, TX, 77258-8965
Phone: 800.231.9741; Fax: 281.282.0792