BirdDog Version 4.0

BirdDog™ Information Systems is pleased to announce the release of Version 4.0 of Remote Data Retrieval. This newest system, to which you automatically have access when you log into our host site, provides enhanced features that are certain to make you even more productive... such as a more streamlined and intuitive user interface, the ability for end-users to perform ad hoc changes to alarm settings, and layered administration. With layered administration, end-user organizations can assign BirdDog client administrators who, in turn, will be able to add/delete other enterprise users, set each user's rights (from read-only through full editing, including use of Demand Polling), reset user passwords, add/delete Morning Report recipients, and much more.

In addition to the BirdDog Remote Data Retrieval system functional enhancements, we've also deployed new security provisions to further complement our previously implemented use of an HTTPS website to provide full SSL encryption of your sensitive and proprietary information. These enhancements include the use of unique email addresses as User IDs, as well as stronger Password requirements with history restrictions and forced routine changes. As before, with just a single account User ID and Password, your log-in will provide direct access to all BirdDog SaaS (Software-as-a-Service) systems to which you have end-user rights. And as you add or remove systems from your user profile, the single sign-on process will automatically recognize those changes.

BirdDog Security Policy Change Alert

Security Policy Change Alert - For the enhanced security of BirdDog™ Information Systems users, effective November 11, 2013, User IDs will be unique email addresses and account password requirements will be strengthened. New passwords will need to be at least 8 characters in length and contain at least one each of the following characters: uppercase alphabetical; lowercase alphabetical; numeric; and “special” (such as @, &, _, #, etc.). At the appropriate time, you will be prompted during your BirdDog log-in to click on a webpage link that will provide more details and guide you through your password change process.

BirdDog System Support

  • Log-in and system support, including password resets, are available to customers on a 24x7 basis by calling, toll-free, 800-231-9741. During business hours (8:00 a.m. until 5:00 p.m. Central Time, Monday through Friday), your call will be directed to the appropriate technical support or customer service team member.

  • During non-business hours, callers will be presented with a main menu which includes an option to reach system support and, if appropriate, to mark your message as “urgent” for an expedited response. Non-urgent support calls will be returned the next business day.

  • System support requests or questions may also be submitted via e-mail to

Coastal Flow Measurement Companies
BirdDog Remote Data Retrieval Service
Proving the Value of Quality
Service Since 1974

LACT-Pro Controller Hardware


LACT-Pro® Controller

The LACT-Pro® Controller offers an entirely new way of managing LACT unit operations. The microprocessor-based controller has been specifically designed to automate and regulate the movement of crude oil from smaller scale production areas to gathering and pipeline injection points.
By recording flow at the gathering point and making the information immediately available in electronic form, disputes can be readily resolved and transportation losses minimized…adding significant transparency and reconcilability to the process. The controller and onboard firmware have been developed by industry experts with extensive experience in hydrocarbon custody transfer operations and measurement. With a unique and highly flexible hardware architecture, the controller may be expanded to add a wide variety of communications and data exchange functionality, with firmware updates remotely flashed whenever appropriate.

The LACT-Pro Controller technical specifications include:
  • Rugged, reliable electronics with a small footprint and low power requirements
  • Touch-screen interface with simple setup and operation; robust, multi-layer security
  • Multiple communication ports including:
    • 1 RS232 Serial Port
    • 1 RS422 Serial Port
    • 1 RS485 Serial Port
    • 2 Ethernet Ports
  • 9 digital inputs; 6 analog inputs; 1 dual-pulse input; 2 period/density measurement inputs
  • 6 digital outputs; 2 analog outputs; 2 pulse outputs
  • 2 RTD Inputs (each uses one analog input)
  • 1 alarm relay with both Form A and Form B contacts; 1 raw pulse bus bidirectional I/O
  • Data trending with fixed and user-defined variables
  • Local and remote printing capabilities
By leveraging the speed and reliability of the Internet in combination with today's advanced telemetry, the LACT‐Pro Controller can maintain two‐way communication for instantaneous capture and processing of all relevant delivery data. The result is the prompt preparation and distribution of electronic delivery tickets for timely reconciliation and audit trail purposes.
The LACT‐Pro Controller operational features include:
  • Electronically archived tickets, reports, events, and alarms with onboard memory plus SD cards
  • Bidirectional communications capability
  • Daily and monthly summary reports
  • System events and alarms logs
  • TFX (Ticket File Exchange) data file format, for import into the Flow‐Cal® Enterprise system
The LACT-Pro Controller represents a major technical and operational advance in managing LACT unit operations with measureable bottom-line benefits. Call or email today for more information, a system demonstration, and pricing at, or telephone 713-477-1956, or 800-231-9741.



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Coastal Flow Measurement, Inc.
P.O. Box 58965 , Houston, TX, 77258-8965
Phone: 800.231.9741; Fax: 281.282.0792