BirdDog Version 4.0

BirdDog™ Information Systems is pleased to announce the release of Version 4.0 of Remote Data Retrieval. This newest system, to which you automatically have access when you log into our host site, provides enhanced features that are certain to make you even more productive... such as a more streamlined and intuitive user interface, the ability for end-users to perform ad hoc changes to alarm settings, and layered administration. With layered administration, end-user organizations can assign BirdDog client administrators who, in turn, will be able to add/delete other enterprise users, set each user's rights (from read-only through full editing, including use of Demand Polling), reset user passwords, add/delete Morning Report recipients, and much more.

In addition to the BirdDog Remote Data Retrieval system functional enhancements, we've also deployed new security provisions to further complement our previously implemented use of an HTTPS website to provide full SSL encryption of your sensitive and proprietary information. These enhancements include the use of unique email addresses as User IDs, as well as stronger Password requirements with history restrictions and forced routine changes. As before, with just a single account User ID and Password, your log-in will provide direct access to all BirdDog SaaS (Software-as-a-Service) systems to which you have end-user rights. And as you add or remove systems from your user profile, the single sign-on process will automatically recognize those changes.

BirdDog Security Policy Change Alert

Security Policy Change Alert - For the enhanced security of BirdDog™ Information Systems users, effective November 11, 2013, User IDs will be unique email addresses and account password requirements will be strengthened. New passwords will need to be at least 8 characters in length and contain at least one each of the following characters: uppercase alphabetical; lowercase alphabetical; numeric; and “special” (such as @, &, _, #, etc.). At the appropriate time, you will be prompted during your BirdDog log-in to click on a webpage link that will provide more details and guide you through your password change process.

BirdDog System Support

  • Log-in and system support, including password resets, are available to customers on a 24x7 basis by calling, toll-free, 800-231-9741. During business hours (8:00 a.m. until 5:00 p.m. Central Time, Monday through Friday), your call will be directed to the appropriate technical support or customer service team member.

  • During non-business hours, callers will be presented with a main menu which includes an option to reach system support and, if appropriate, to mark your message as “urgent” for an expedited response. Non-urgent support calls will be returned the next business day.

  • System support requests or questions may also be submitted via e-mail to BirdDogSystemSupport@birddog.coastalflow.com

Coastal Flow Measurement Companies
BirdDog Remote Data Retrieval Service
Proving the Value of Quality
Service Since 1974

News


i-Measurement
Date: 6/30/2012

 
An advanced integrated measurement (i-measurement) process for hydrocarbon streams can significantly improve the accuracy and accountability of an organization’s volume and energy calculations…generally reducing operating expenses while minimizing “Lost and Un-Accounted For” (LUAF) quantities. The primary functions of an advanced i-measurement process should include centralized data validation and editing; an integrated link to field and laboratory data; auto-import capabilities; Internet leverage for timely data transfer, as well as flexible access to finalized measurement data and reports; comprehensive data archiving; and reliable DR/BC (Disaster Recovery and Business Continuity) contingencies.

As we strive for zero-error tolerance in measuring every Btu or gallon of hydrocarbon, it’s a constant challenge to ensure that the costs of our efforts do not exceed the derived benefits. One area through which our industry has made substantial cost-benefit improvements is electronic flow measurement (EFM), where advanced i-measurement solutions can improve accuracy, accountability, data integrity, flow and well data management, remote data retrieval, and, with a well-executed measurement policy, the bottom line.

While the “i” in i-measurement is most closely associated with integration, there are many other relevant descriptors, including infrastructure, the Internet, integrity, intelligence, interchange, etc. For a more detailed review of advanced measurement processing, as well as an introduction to Coastal Flow’s innovative approach to i-measurement, please click here.

“Talent hits a target no one else can hit; genius hits a target no one else can see.”
~ Arthur Schopenhauer, German philosopher



 



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Coastal Flow Measurement, Inc.
P.O. Box 58965 , Houston, TX, 77258-8965
Phone: 800.231.9741; Fax: 281.282.0792