BirdDog Version 4.0

BirdDog™ Information Systems is pleased to announce the release of Version 4.0 of Remote Data Retrieval. This newest system, to which you automatically have access when you log into our host site, provides enhanced features that are certain to make you even more productive... such as a more streamlined and intuitive user interface, the ability for end-users to perform ad hoc changes to alarm settings, and layered administration. With layered administration, end-user organizations can assign BirdDog client administrators who, in turn, will be able to add/delete other enterprise users, set each user's rights (from read-only through full editing, including use of Demand Polling), reset user passwords, add/delete Morning Report recipients, and much more.

In addition to the BirdDog Remote Data Retrieval system functional enhancements, we've also deployed new security provisions to further complement our previously implemented use of an HTTPS website to provide full SSL encryption of your sensitive and proprietary information. These enhancements include the use of unique email addresses as User IDs, as well as stronger Password requirements with history restrictions and forced routine changes. As before, with just a single account User ID and Password, your log-in will provide direct access to all BirdDog SaaS (Software-as-a-Service) systems to which you have end-user rights. And as you add or remove systems from your user profile, the single sign-on process will automatically recognize those changes.

BirdDog Security Policy Change Alert

Security Policy Change Alert - For the enhanced security of BirdDog™ Information Systems users, effective November 11, 2013, User IDs will be unique email addresses and account password requirements will be strengthened. New passwords will need to be at least 8 characters in length and contain at least one each of the following characters: uppercase alphabetical; lowercase alphabetical; numeric; and “special” (such as @, &, _, #, etc.). At the appropriate time, you will be prompted during your BirdDog log-in to click on a webpage link that will provide more details and guide you through your password change process.

BirdDog System Support

  • Log-in and system support, including password resets, are available to customers on a 24x7 basis by calling, toll-free, 800-231-9741. During business hours (8:00 a.m. until 5:00 p.m. Central Time, Monday through Friday), your call will be directed to the appropriate technical support or customer service team member.

  • During non-business hours, callers will be presented with a main menu which includes an option to reach system support and, if appropriate, to mark your message as “urgent” for an expedited response. Non-urgent support calls will be returned the next business day.

  • System support requests or questions may also be submitted via e-mail to BirdDogSystemSupport@birddog.coastalflow.com

Coastal Flow Measurement Companies
BirdDog Remote Data Retrieval Service
Proving the Value of Quality
Service Since 1974

News


Coastal Flows Crawin for the Cure a Big Success!!
Date: 5/26/2011

Continuing our fundraising to benefit the Texas Gulf Coast Chapter of the Cystic Fibrosis Foundation, Coastal Flow conducted its first annual Crawin for the Cure crawfish boil at the Pasadena, Texas Convention Center and Rodeo Grounds on May 14, 2011. The all-day event included lots of great food, a live band, day-long dancing, and an auction. This was a big success thanks to our employees; their families and friends; and all of the companies who generously sponsored this inaugural fundraiser. Their contributions, combined with Coastal Flow's previous fundraising efforts, have allowed us to raise more than $9,000 for the Foundation so far this year...with more to come!

Cystic fibrosis (CF) is a genetic disease that affects the lungs and digestive systems of approximately 30,000 people in the United States alone, making it one of our most common life-shortening inherited diseases. CF causes mucus to build up and clog some of the organs in the body, particularly the lungs and pancreas. In 1955, children with CF were not expected to live long enough to attend grade school. Today, thanks to continued foundation-supported research and specialized care, the median predicted age of survival is almost forty yearsand these tremendous advances have been accomplished despite CFs classification as an Orphan Disease; a disease that affects a small population.

While CF is devastating to families living with the disease, recent clinical trials of a new drug (VX-770) have produced incredible results in actually treating the basic genetic defect for approximately 4% of the CF patient population. The results also offer significant hope that a similar approach to treatment may help the majority of patients living with CF.

The Cystic Fibrosis Foundation (CFF), in conjunction with the medical community and pharmaceutical industry, maintains a non-stop effort to assure the development of the means to control and someday cure cystic fibrosis, and to improve the quality of life for those afflicted with this chronic, debilitating disease.

Thanks again to all of our friends who helped make our first annual Crawin for the Cure so successful. We look forward to seeing everyone again next year!!






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Coastal Flow Measurement, Inc.
P.O. Box 58965 , Houston, TX, 77258-8965
Phone: 800.231.9741; Fax: 281.282.0792