BirdDog Version 4.0

BirdDog™ Information Systems is pleased to announce the release of Version 4.0 of Remote Data Retrieval. This newest system, to which you automatically have access when you log into our host site, provides enhanced features that are certain to make you even more productive... such as a more streamlined and intuitive user interface, the ability for end-users to perform ad hoc changes to alarm settings, and layered administration. With layered administration, end-user organizations can assign BirdDog client administrators who, in turn, will be able to add/delete other enterprise users, set each user's rights (from read-only through full editing, including use of Demand Polling), reset user passwords, add/delete Morning Report recipients, and much more.

In addition to the BirdDog Remote Data Retrieval system functional enhancements, we've also deployed new security provisions to further complement our previously implemented use of an HTTPS website to provide full SSL encryption of your sensitive and proprietary information. These enhancements include the use of unique email addresses as User IDs, as well as stronger Password requirements with history restrictions and forced routine changes. As before, with just a single account User ID and Password, your log-in will provide direct access to all BirdDog SaaS (Software-as-a-Service) systems to which you have end-user rights. And as you add or remove systems from your user profile, the single sign-on process will automatically recognize those changes.

BirdDog Security Policy Change Alert

Security Policy Change Alert - For the enhanced security of BirdDog™ Information Systems users, effective November 11, 2013, User IDs will be unique email addresses and account password requirements will be strengthened. New passwords will need to be at least 8 characters in length and contain at least one each of the following characters: uppercase alphabetical; lowercase alphabetical; numeric; and “special” (such as @, &, _, #, etc.). At the appropriate time, you will be prompted during your BirdDog log-in to click on a webpage link that will provide more details and guide you through your password change process.

BirdDog System Support

  • Log-in and system support, including password resets, are available to customers on a 24x7 basis by calling, toll-free, 800-231-9741. During business hours (8:00 a.m. until 5:00 p.m. Central Time, Monday through Friday), your call will be directed to the appropriate technical support or customer service team member.

  • During non-business hours, callers will be presented with a main menu which includes an option to reach system support and, if appropriate, to mark your message as “urgent” for an expedited response. Non-urgent support calls will be returned the next business day.

  • System support requests or questions may also be submitted via e-mail to BirdDogSystemSupport@birddog.coastalflow.com

Coastal Flow Measurement Companies
BirdDog Remote Data Retrieval Service
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Service Since 1974

News


GPA Standard # 2172-09 Composition Based Calculation of Natural Gas Properties - October 2010
Date: 10/21/2010

GPA Standard # 2172-09
Composition Based Calculation of Natural Gas Properties

 
Water vapor is a zero heating value component of undehydrated natural gas streams. Because it affects the value of such gas deliveries, the publication of a standard addressing how to treat the presence of water vapor has long been needed. GPA 2172-09 is the domestic natural gas industry's standard for calculating gas properties for custody transfer measurement based on chromatographic gas analysis. This standard addresses how to use the water vapor content in determining the real gas properties - i.e., relative density, Btu content, and hydrocarbon liquid content (GPM). The standard includes methods for calculating "As-Delivered Btu" and "Equivalent Dry Volume." Because water vapor is difficult to precisely measure, the standard requires identification of the method used to determine the water vapor content of the gas.

Implementation of this standard is currently scheduled for January 2011; however, many industry experts anticipate delays due to the rigorous requirements of implementing this standard where contracts allow. The bottom line: be sure to review the measurement and quality section of your contract(s) to determine if this GPA standard should be applied. It's also worth noting that if the delivery contract is a "Dry or Saturated at base conditions" agreement, the water vapor portion of the contract will not apply in most cases.
 



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Coastal Flow Measurement, Inc.
P.O. Box 58965 , Houston, TX, 77258-8965
Phone: 800.231.9741; Fax: 281.282.0792