BirdDog Version 4.0

BirdDog™ Information Systems is pleased to announce the release of Version 4.0 of Remote Data Retrieval. This newest system, to which you automatically have access when you log into our host site, provides enhanced features that are certain to make you even more productive... such as a more streamlined and intuitive user interface, the ability for end-users to perform ad hoc changes to alarm settings, and layered administration. With layered administration, end-user organizations can assign BirdDog client administrators who, in turn, will be able to add/delete other enterprise users, set each user's rights (from read-only through full editing, including use of Demand Polling), reset user passwords, add/delete Morning Report recipients, and much more.

In addition to the BirdDog Remote Data Retrieval system functional enhancements, we've also deployed new security provisions to further complement our previously implemented use of an HTTPS website to provide full SSL encryption of your sensitive and proprietary information. These enhancements include the use of unique email addresses as User IDs, as well as stronger Password requirements with history restrictions and forced routine changes. As before, with just a single account User ID and Password, your log-in will provide direct access to all BirdDog SaaS (Software-as-a-Service) systems to which you have end-user rights. And as you add or remove systems from your user profile, the single sign-on process will automatically recognize those changes.

BirdDog Security Policy Change Alert

Security Policy Change Alert - For the enhanced security of BirdDog™ Information Systems users, effective November 11, 2013, User IDs will be unique email addresses and account password requirements will be strengthened. New passwords will need to be at least 8 characters in length and contain at least one each of the following characters: uppercase alphabetical; lowercase alphabetical; numeric; and “special” (such as @, &, _, #, etc.). At the appropriate time, you will be prompted during your BirdDog log-in to click on a webpage link that will provide more details and guide you through your password change process.

BirdDog System Support

  • Log-in and system support, including password resets, are available to customers on a 24x7 basis by calling, toll-free, 800-231-9741. During business hours (8:00 a.m. until 5:00 p.m. Central Time, Monday through Friday), your call will be directed to the appropriate technical support or customer service team member.

  • During non-business hours, callers will be presented with a main menu which includes an option to reach system support and, if appropriate, to mark your message as “urgent” for an expedited response. Non-urgent support calls will be returned the next business day.

  • System support requests or questions may also be submitted via e-mail to BirdDogSystemSupport@birddog.coastalflow.com

Coastal Flow Measurement Companies
BirdDog Remote Data Retrieval Service
Proving the Value of Quality
Service Since 1974

News


ISO and Flow Measurement
Date: 8/29/2017

The International Organization for Standardization (www.iso.org), commonly referred to as ISO, is a standards-setting body which was founded in 1947 to primarily advance worldwide industrial and commercial benchmarks.  An independent, non-governmental organization, ISO is made up of representatives from national standards organizations from 163 countries, with imprimatur from the United Nations and headquarters in Geneva, Switzerland.  While ISO primarily produces international standards, with nearly 22,000 published to date, numerous technical reports, specifications, and guides are among its other works.
 
ISO standards are integral to industrial flow measurement for a broad range of streams, with standards covering hardware, software, operations, methodologies, etc.  One representative standard that impacts flow measurement is ISO 17025, arguably the paramount worldwide standard for calibration and testing laboratories.  In simplest terms, accreditation to this standard certifies that a compliant organization meets the specified general requirements of competence to carry out tests and/or calibrations using standard, non-standard, and laboratory developed methods.
 
An ISO 17025 compliant laboratory, for example, would have a detailed quality system in place.  Benefits to an accredited lab’s clients include: minimizing risks due to inaccurate testing; avoiding expensive retesting resulting from inconsistent results; and confidence that all analytical work has been performed by a competent testing/calibration laboratory which has been certified by a prestigious independent third-party.
 
Among the most relevant factors which can impact a laboratory’s ability to achieve ISO 17025 certification and capability to produce precise, accurate test results and calibration data are the following:
  • Staff training, experience, and technical competence;
  • Validity and appropriateness of test methods;
  • Traceability of measurements and calibrations to a national metrology institute;
  • Quality assurance of test and calibration data;
  • Quality of sampling and testing environment;
  • Maintenance of test equipment; and
  • Appropriate transportation and handling of items/samples to be tested. 
For more guidance on how ISO standards, especially in combination with API (American Petroleum Institute: www.api.org) flow measurement standards, can benefit your organization, be sure to consult with your in-house or third-party measurement experts.
 
"If you think of standardization as the best that you know today,
but which is to be improved tomorrow, you get somewhere."
~ Henry Ford, American industrialist



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Coastal Flow Measurement, Inc.
P.O. Box 58965 , Houston, TX, 77258-8965
Phone: 800.231.9741; Fax: 281.282.0792