BirdDog Version 4.0

BirdDog™ Information Systems is pleased to announce the release of Version 4.0 of Remote Data Retrieval. This newest system, to which you automatically have access when you log into our host site, provides enhanced features that are certain to make you even more productive... such as a more streamlined and intuitive user interface, the ability for end-users to perform ad hoc changes to alarm settings, and layered administration. With layered administration, end-user organizations can assign BirdDog client administrators who, in turn, will be able to add/delete other enterprise users, set each user's rights (from read-only through full editing, including use of Demand Polling), reset user passwords, add/delete Morning Report recipients, and much more.

In addition to the BirdDog Remote Data Retrieval system functional enhancements, we've also deployed new security provisions to further complement our previously implemented use of an HTTPS website to provide full SSL encryption of your sensitive and proprietary information. These enhancements include the use of unique email addresses as User IDs, as well as stronger Password requirements with history restrictions and forced routine changes. As before, with just a single account User ID and Password, your log-in will provide direct access to all BirdDog SaaS (Software-as-a-Service) systems to which you have end-user rights. And as you add or remove systems from your user profile, the single sign-on process will automatically recognize those changes.

BirdDog Security Policy Change Alert

Security Policy Change Alert - For the enhanced security of BirdDog™ Information Systems users, effective November 11, 2013, User IDs will be unique email addresses and account password requirements will be strengthened. New passwords will need to be at least 8 characters in length and contain at least one each of the following characters: uppercase alphabetical; lowercase alphabetical; numeric; and “special” (such as @, &, _, #, etc.). At the appropriate time, you will be prompted during your BirdDog log-in to click on a webpage link that will provide more details and guide you through your password change process.

BirdDog System Support

  • Log-in and system support, including password resets, are available to customers on a 24x7 basis by calling, toll-free, 800-231-9741. During business hours (8:00 a.m. until 5:00 p.m. Central Time, Monday through Friday), your call will be directed to the appropriate technical support or customer service team member.

  • During non-business hours, callers will be presented with a main menu which includes an option to reach system support and, if appropriate, to mark your message as “urgent” for an expedited response. Non-urgent support calls will be returned the next business day.

  • System support requests or questions may also be submitted via e-mail to BirdDogSystemSupport@birddog.coastalflow.com

Coastal Flow Measurement Companies
BirdDog Remote Data Retrieval Service
Proving the Value of Quality
Service Since 1974

News


Charitable Givingbeginning at home!
Date: 4/30/2015

Turning aside this month from our normal industry topics, we’d like to focus April’s Statement of the Month on the importance of supporting local charities.  Charitable giving, as well as volunteering our resources, time and energies, strengthens the bonds between businesses and local citizenry.  For all of us, charitable giving should begin at home…in the places where we live and work.
 
One charity with which the Coastal Flow Measurement family of companies continues to be very actively involved is the Cystic Fibrosis Foundation (www.cff.org), working closely with its local branch, the Texas Gulf Coast Chapter.  Cystic fibrosis (CF) is a genetic, life-shortening disease that affects the lungs and digestive systems of approximately 30,000 people in the U.S. alone.  Today, thanks to continued foundation-supported research and specialized care, tremendous progress in understanding and treating CF has brought about dramatic improvements in the length and quality of life for those with this chronic disease…with many now expected to live well into their 30s, 40s, and beyond.
 
Through contributions to the CF Foundation, Vertex Pharmaceuticals has developed a drug called Kalydeco which has had a significant impact on 8% of the population of patients by targeting the underlying cause of CF.  Now in its second phase of testing, Kalydeco, paired with another drug called VX-661, will potentially benefit another 40-50% of the CF population.   For more information on clinical trials, please click here.
 
Coastal Flow financially supports the CF Foundation through several tracks, but the biggest fundraiser is our annual Crawin’ for the Cure (www.crawinforthecure.coastalflow.com) crawfish and gumbo cook-off.  Now in its 5th year, this great day of food, music, and fun-filled activities for the entire family is scheduled for May 30th in Pasadena, Texas.  This year we’ve added a Great Strides walk (www.cff.org/great_strides) to our event to further fundraising while providing another popular activity for all ages.  If you’ll be in the greater Houston area on May 30th, please consider joining us and experiencing a fantastic family event in support of an extremely worthy charity.  Contributions to the CF Foundation may also be made any time throughout the year by clicking here.  On behalf of the victims of CF and their families, all of us at Coastal Flow thank you for your support.  Together, we can continue adding tomorrows every day to the lives of people with CF.
 
 
“Generosity is giving more than you can, and pride is taking less than you need.”
~ Kahlil Gibran, Lebanese-American artist, writer, and poet
 



Copyright 2017 Coastal Flow Measurement, Inc. All Rights Reserved.
By continuing to view this web site you agree that you have read and accept the Terms of Service for Coastal Flow Measurement, Inc.
Coastal Flow Measurement, Inc.
P.O. Box 58965 , Houston, TX, 77258-8965
Phone: 800.231.9741; Fax: 281.282.0792