BirdDog Version 4.0

BirdDog™ Information Systems is pleased to announce the release of Version 4.0 of Remote Data Retrieval. This newest system, to which you automatically have access when you log into our host site, provides enhanced features that are certain to make you even more productive... such as a more streamlined and intuitive user interface, the ability for end-users to perform ad hoc changes to alarm settings, and layered administration. With layered administration, end-user organizations can assign BirdDog client administrators who, in turn, will be able to add/delete other enterprise users, set each user's rights (from read-only through full editing, including use of Demand Polling), reset user passwords, add/delete Morning Report recipients, and much more.

In addition to the BirdDog Remote Data Retrieval system functional enhancements, we've also deployed new security provisions to further complement our previously implemented use of an HTTPS website to provide full SSL encryption of your sensitive and proprietary information. These enhancements include the use of unique email addresses as User IDs, as well as stronger Password requirements with history restrictions and forced routine changes. As before, with just a single account User ID and Password, your log-in will provide direct access to all BirdDog SaaS (Software-as-a-Service) systems to which you have end-user rights. And as you add or remove systems from your user profile, the single sign-on process will automatically recognize those changes.

BirdDog Security Policy Change Alert

Security Policy Change Alert - For the enhanced security of BirdDog™ Information Systems users, effective November 11, 2013, User IDs will be unique email addresses and account password requirements will be strengthened. New passwords will need to be at least 8 characters in length and contain at least one each of the following characters: uppercase alphabetical; lowercase alphabetical; numeric; and “special” (such as @, &, _, #, etc.). At the appropriate time, you will be prompted during your BirdDog log-in to click on a webpage link that will provide more details and guide you through your password change process.

BirdDog System Support

  • Log-in and system support, including password resets, are available to customers on a 24x7 basis by calling, toll-free, 800-231-9741. During business hours (8:00 a.m. until 5:00 p.m. Central Time, Monday through Friday), your call will be directed to the appropriate technical support or customer service team member.

  • During non-business hours, callers will be presented with a main menu which includes an option to reach system support and, if appropriate, to mark your message as “urgent” for an expedited response. Non-urgent support calls will be returned the next business day.

  • System support requests or questions may also be submitted via e-mail to BirdDogSystemSupport@birddog.coastalflow.com

Coastal Flow Measurement Companies
BirdDog Remote Data Retrieval Service
Proving the Value of Quality
Service Since 1974

News


Benefits of a Hydrocarbon Measurement Policy
Date: 5/30/2014

Amidst the seeming chaos associated with producing natural gas, natural gas liquids (NGLs), condensate, and crude oil in all areas of the country, the very real, bottom-line benefits of incorporating a hydrocarbon measurement policy into energy companies' day-to-day operations are often overlooked. With the growing shortage of trained personnel throughout the upstream and midstream sectors of our industry, most companies are relying more heavily than ever on third-party service providers to perform critical measurement services. Without a comprehensive measurement policy, company employees and contract service providers are more likely to follow differing and potentially conflicting procedures. This can result in confusion associated with establishing prices, cost overruns, and producing less accurate, accountable results.

An effective measurement policy should not only state goals and objectives, but also establish critical guidelines for regulatory and contractual compliance, scheduling, meter inspection and calibration, quality control, as well as volume and quality determinations. For an outline of more comprehensive gas and liquid measurement policy requirements, please click here.

While strict adherence to measurement policies should be required, this must be a "living" document with periodic reviews and revisions, as required, to accommodate changing business conditions and as new measurement methodologies, standards, and technologies are introduced to our industry. While many of us view "policy," in general, to represent a potential bureaucratic nightmare, a well-executed hydrocarbon measurement policy can have a tremendously positive impact on accuracy, accountability, efficiency, safety, and, ultimately, profitability.

 

"To be in hell is to drift; to be in heaven is to steer."

~ George Bernard Shaw, Irish playwright

 



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Coastal Flow Measurement, Inc.
P.O. Box 58965 , Houston, TX, 77258-8965
Phone: 800.231.9741; Fax: 281.282.0792