BirdDog Version 4.0

BirdDog™ Information Systems is pleased to announce the release of Version 4.0 of Remote Data Retrieval. This newest system, to which you automatically have access when you log into our host site, provides enhanced features that are certain to make you even more productive... such as a more streamlined and intuitive user interface, the ability for end-users to perform ad hoc changes to alarm settings, and layered administration. With layered administration, end-user organizations can assign BirdDog client administrators who, in turn, will be able to add/delete other enterprise users, set each user's rights (from read-only through full editing, including use of Demand Polling), reset user passwords, add/delete Morning Report recipients, and much more.

In addition to the BirdDog Remote Data Retrieval system functional enhancements, we've also deployed new security provisions to further complement our previously implemented use of an HTTPS website to provide full SSL encryption of your sensitive and proprietary information. These enhancements include the use of unique email addresses as User IDs, as well as stronger Password requirements with history restrictions and forced routine changes. As before, with just a single account User ID and Password, your log-in will provide direct access to all BirdDog SaaS (Software-as-a-Service) systems to which you have end-user rights. And as you add or remove systems from your user profile, the single sign-on process will automatically recognize those changes.

BirdDog Security Policy Change Alert

Security Policy Change Alert - For the enhanced security of BirdDog™ Information Systems users, effective November 11, 2013, User IDs will be unique email addresses and account password requirements will be strengthened. New passwords will need to be at least 8 characters in length and contain at least one each of the following characters: uppercase alphabetical; lowercase alphabetical; numeric; and “special” (such as @, &, _, #, etc.). At the appropriate time, you will be prompted during your BirdDog log-in to click on a webpage link that will provide more details and guide you through your password change process.

BirdDog System Support

  • Log-in and system support, including password resets, are available to customers on a 24x7 basis by calling, toll-free, 800-231-9741. During business hours (8:00 a.m. until 5:00 p.m. Central Time, Monday through Friday), your call will be directed to the appropriate technical support or customer service team member.

  • During non-business hours, callers will be presented with a main menu which includes an option to reach system support and, if appropriate, to mark your message as “urgent” for an expedited response. Non-urgent support calls will be returned the next business day.

  • System support requests or questions may also be submitted via e-mail to BirdDogSystemSupport@birddog.coastalflow.com

Coastal Flow Measurement Companies
BirdDog Remote Data Retrieval Service
Proving the Value of Quality
Service Since 1974

News


Coastal Flow employee's Son in National Spotlight Plays on 2014 NCAA Championship Golf Team and Finishes Second Overall
Date: 5/21/2014

Vanessa Kendall, a 27-year employee of Coastal Flow Measurement and currently our Customer Service Manager, was on cloud nine after returning home recently from the 2014 NCAA Division III National Golf Championship tournament. Her son, Cheyne Kendall, who plays for Schreiner University (SU) in Kerrville, Texas, and his teammates won the national championship, and Cheyne personally placed second in the overall standings.

Cheyne is a junior at SU and his list of achievements just keeps growing. Among these, he was 2013 Individual Player of the Year, Academic All Conference, First Team All-Conference Player, and Conference Champion, all extremely prestigious accomplishments.

This is Schreiner's first national title since the school became a four-year college in 1980, making team coaches Ron & Anna Macosko equally proud of the success of their program and the players. Coach Ron Macosko was quoted saying: "We're so happy for the guys. The men's program has been special all year. Cheyne and Jimmy really were our horses this week, but we have great depth that has helped us time and again. Great friends, great competition and the players trusted us enough to try doing things a different way. This achievement belongs to everyone associated with Schreiner Golf because we're all one big family. Although those five guys delivered the title, everyone had a piece of this championship. It's been an amazing run over the years to watch the program grow and get better and the future looks even better. It's going to feel great bringing the NCAA trophy to Kerrville."

Our sincerest congratulations go out to the entire Schreiner University Men's Golf Team, and especially to the family and friends of Cheyne Kendall. Cheyne (standing front-and-center in the team photo below, where he belongs) is a true champion in all aspects of his life.


Cheyne Championship



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Coastal Flow Measurement, Inc.
P.O. Box 58965 , Houston, TX, 77258-8965
Phone: 800.231.9741; Fax: 281.282.0792