BirdDog Version 4.0

BirdDog™ Information Systems is pleased to announce the release of Version 4.0 of Remote Data Retrieval. This newest system, to which you automatically have access when you log into our host site, provides enhanced features that are certain to make you even more productive... such as a more streamlined and intuitive user interface, the ability for end-users to perform ad hoc changes to alarm settings, and layered administration. With layered administration, end-user organizations can assign BirdDog client administrators who, in turn, will be able to add/delete other enterprise users, set each user's rights (from read-only through full editing, including use of Demand Polling), reset user passwords, add/delete Morning Report recipients, and much more.

In addition to the BirdDog Remote Data Retrieval system functional enhancements, we've also deployed new security provisions to further complement our previously implemented use of an HTTPS website to provide full SSL encryption of your sensitive and proprietary information. These enhancements include the use of unique email addresses as User IDs, as well as stronger Password requirements with history restrictions and forced routine changes. As before, with just a single account User ID and Password, your log-in will provide direct access to all BirdDog SaaS (Software-as-a-Service) systems to which you have end-user rights. And as you add or remove systems from your user profile, the single sign-on process will automatically recognize those changes.

BirdDog Security Policy Change Alert

Security Policy Change Alert - For the enhanced security of BirdDog™ Information Systems users, effective November 11, 2013, User IDs will be unique email addresses and account password requirements will be strengthened. New passwords will need to be at least 8 characters in length and contain at least one each of the following characters: uppercase alphabetical; lowercase alphabetical; numeric; and “special” (such as @, &, _, #, etc.). At the appropriate time, you will be prompted during your BirdDog log-in to click on a webpage link that will provide more details and guide you through your password change process.

BirdDog System Support

  • Log-in and system support, including password resets, are available to customers on a 24x7 basis by calling, toll-free, 800-231-9741. During business hours (8:00 a.m. until 5:00 p.m. Central Time, Monday through Friday), your call will be directed to the appropriate technical support or customer service team member.

  • During non-business hours, callers will be presented with a main menu which includes an option to reach system support and, if appropriate, to mark your message as “urgent” for an expedited response. Non-urgent support calls will be returned the next business day.

  • System support requests or questions may also be submitted via e-mail to BirdDogSystemSupport@birddog.coastalflow.com

Coastal Flow Measurement Companies
BirdDog Remote Data Retrieval Service
Proving the Value of Quality
Service Since 1974

Contact Us

Coastal Flow Measurement Companies

Corporate Headquarters
2222 Bay Area Blvd., Suite 200
Houston, TX 77058

P.O. Box 58965
Houston, TX 77258-8965

281.282.0622 Phone
281.282.0792 Fax
800.231.9741 Toll Free
cfminfo@coastalflow.com


Coastal Flow Gas Measurement, Inc.
2222 Bay Area Blvd., Suite 200
Houston, TX 77058

P.O. Box 58965
Houston, TX 77258-8965

281.282.0622 Phone
281.282.0792 Fax
800.231.9741 Toll Free

Coastal Flow -
East Texas Gas Measurement Office

100 East Ferguson, Suite 707
Tyler, TX 75702

P. O. Box 475
Tyler, TX 75710

903.595.5967 Phone
903.593.1367 Fax
800.231.9741 Toll Free 


Coastal Flow –
Eagle Ford Shale Office

133 South Parkway Drive
La Vernia, TX 78121

P.O. Box 58965
Houston, TX 77258-8965

830.779.2537 Phone
830.779.2571 Fax
800.231.9741 Toll Free

Coastal Flow Liquid Measurement, Inc.
1503 South Wafer
Pasadena, TX 77502

P.O. Box 58965
Houston, TX 77258-8965

713.477.1956 Phone
713.477.3305 Fax
800.231.9741 Toll Free
prover@coastalflow.com


Coastal Flow Energy Labs, Inc.
1503 South Wafer
Pasadena, TX 77502

P.O. Box 58965
Houston, TX 77258-8965

713.477.1956 Phone
713.477.3305 Fax
800.231.9741 Toll Free 


Coastal Flow Field Services, Inc.
5851 Red Bluff
Pasadena, TX 77505

P.O. Box 58965
Houston, TX 77258-8965

281.888.9896 Phone
832.830.8867 Fax
800.231.9741 Toll Free


BirdDog Information Systems Division
2222 Bay Area Blvd., Suite 200
Houston, TX 77058

P.O. Box 58965
Houston, TX 77258-8965

281.282.0622 Phone
281.282.0792 Fax
800.231.9741 Toll Free
BirdDogInfo@birddog.coastalflow.com


Flow-Cal, Inc.
2525 Bay Area Blvd., Suite 500
Houston, TX 77058

P.O. Box 58965
Houston, TX 77258-8965

281.282.0865 Phone
832.240.4890 Fax
800.231.9741 Toll Free
info@flowcal.com



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Coastal Flow Measurement, Inc.
P.O. Box 58965 , Houston, TX, 77258-8965
Phone: 800.231.9741; Fax: 281.282.0792