BirdDog Version 4.0

BirdDog™ Information Systems is pleased to announce the release of Version 4.0 of Remote Data Retrieval. This newest system, to which you automatically have access when you log into our host site, provides enhanced features that are certain to make you even more productive... such as a more streamlined and intuitive user interface, the ability for end-users to perform ad hoc changes to alarm settings, and layered administration. With layered administration, end-user organizations can assign BirdDog client administrators who, in turn, will be able to add/delete other enterprise users, set each user's rights (from read-only through full editing, including use of Demand Polling), reset user passwords, add/delete Morning Report recipients, and much more.

In addition to the BirdDog Remote Data Retrieval system functional enhancements, we've also deployed new security provisions to further complement our previously implemented use of an HTTPS website to provide full SSL encryption of your sensitive and proprietary information. These enhancements include the use of unique email addresses as User IDs, as well as stronger Password requirements with history restrictions and forced routine changes. As before, with just a single account User ID and Password, your log-in will provide direct access to all BirdDog SaaS (Software-as-a-Service) systems to which you have end-user rights. And as you add or remove systems from your user profile, the single sign-on process will automatically recognize those changes.

BirdDog Security Policy Change Alert

Security Policy Change Alert - For the enhanced security of BirdDog™ Information Systems users, effective November 11, 2013, User IDs will be unique email addresses and account password requirements will be strengthened. New passwords will need to be at least 8 characters in length and contain at least one each of the following characters: uppercase alphabetical; lowercase alphabetical; numeric; and “special” (such as @, &, _, #, etc.). At the appropriate time, you will be prompted during your BirdDog log-in to click on a webpage link that will provide more details and guide you through your password change process.

BirdDog System Support

  • Log-in and system support, including password resets, are available to customers on a 24x7 basis by calling, toll-free, 800-231-9741. During business hours (8:00 a.m. until 5:00 p.m. Central Time, Monday through Friday), your call will be directed to the appropriate technical support or customer service team member.

  • During non-business hours, callers will be presented with a main menu which includes an option to reach system support and, if appropriate, to mark your message as “urgent” for an expedited response. Non-urgent support calls will be returned the next business day.

  • System support requests or questions may also be submitted via e-mail to BirdDogSystemSupport@birddog.coastalflow.com

Coastal Flow Measurement Companies
BirdDog Remote Data Retrieval Service
Proving the Value of Quality
Service Since 1974

White Papers




White Papers


    The latest technologies in the energy industries are reviewed for remote data retrieval, processing, and leveraging the Internet. Case histories cover a SaaS-based system for incorporating manually collected offshore platform data into a centralized system for web access and sharing, as well as a novel approach for alerts on potential leaks in a complex salt water disposal system.


    Chart auditing has changed very little in the past 20 years. This paper discusses chart auditing from a more contemporary perspective.


    As rapidly increasing crude oil production in the U.S. continues to challenge the petroleum industry's infrastructure, the most important question every energy company should be asking is "How are we tracking it?"


    Technology has led natural gas measurement from orifice charts to flow computers, but often gas contracts have not kept pace with today's world. This paper examines the most important considerations for a modern Electronic Gas Measurement (EGM) based contract which protects both buyer and seller as equitably as possible.


    When discussions about prover calibrations occur, they normally end with a disagreement about the accuracies of the different approved methods. This paper will discuss the procedures and advantages of the master meter method.


    The following document will focus on experiences working with the Small Volume Prover and addressing common questions and concerns.


    As the U.S. is poised to become the world's largest producer of hydrocarbons, the qualitative and quantitative benefits of a fully integrated gas measurement process become increasingly evident. The author examines the functional components of integrated measurement and how these systems synergistically combine for significant bottom-line benefits.


    The unparalleled success of hydraulic fracturing and domestic shale play development has created a seemingly insatiable demand for natural gas orifice measurement technicians, and especially those able to support Electronic Gas Measurement (EGM). A comprehensive, effectively deployed training and mentoring program, as presented in this paper, can help to meet today's staffing demand.


    The authors examine the relationships between natural gas producers and pipeline companies, the responsibilities of each party in a rigorous custody transfer agreement, as well as key processes and considerations for accurate, accountable measurement.
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Coastal Flow Measurement, Inc.
P.O. Box 58965 , Houston, TX, 77258-8965
Phone: 800.231.9741; Fax: 281.282.0792